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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,488 Reviews

2,488 Reviews of Mercedes-Benz of Coral Gables - Service Center

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September 23, 2020

JOSE is by far one of the best service men I had in all my Mercedes Benz service history. He is courteous and a true professional. He should be commended for a great job. More

by juamic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 24, 2020 -

Mercedes-Benz of Coral Gables responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 22, 2020

I am very satisfied with the services I received at this dealership. The wait time is not too long and Jose was very helpful each time. More

by Boris
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 22, 2020

Jose was very professional and was very available for me to contact him with any questions I had and he was an amazing service member. More

by David Nudel
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review, David! We are so glad that Jose had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

5 star service. Exceeded my expectations. Great customer service. Mercedes Benz of coral gables never disappoints me. Jose is an outstanding representation of providing white gloves services. More

by Amartz
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

Jose Artiles is being helping me with my Mercedes Benz for many years .. he is very helpful and very nice person. Always return my calls right away. Very satisfied with his work. More

by imaleman
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jose here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

Jose is an excellent service representative. He hS arranged for the care and maintenance of both my vehicles. He is very thorough and ensures that everything is addressed. When scheduling my service More

by Dan McMurray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Dan, for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

The Greatest salesmanship. Very privileged for Jose’s help me & my family. Hard worker who need a raise are permotion to be a top executive of the company. Go Steelers!!!! More

by Da Guru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

Best service advisor for your MB, Mr. Artiles cares about your car and service needs like no other in South Florida. Outstanding care for your vehicle! More

by Marcos Nacach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

We appreciate your business, Marcos, and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

Rosie is an exceptional advisor. She catered to all my needs and insured that I was happy. I appreciate all that she has done for me. More

by Jshah253
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Rosie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

I have only dealt with Jose one time , but he was very courteous, efficient and helpful! I feel very confident having him as my service representative. More

by Elisewood
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Elise, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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