Mercedes-Benz of Coral Gables - Service Center

Marcos was great and so was all the staff onsite. I loved the fact they gave me a loaner and had my car ready in one day! the fact they gave me a loaner and had my car ready in one day! More

Frankie Cao is an asset tp your organization, with a great deal of knowledge about the Mercedes cars (I have 2) always ready and willing to listen to the problems for which the car was brought in for se great deal of knowledge about the Mercedes cars (I have 2) always ready and willing to listen to the problems for which the car was brought in for service, also at time of pick up very explicit as to the service perform in the cars and ready to assit with any questions and or concerns that I might have I will recommend to my friends that own a Mercedes to try and request Frankie as their service advisor As for the loaner dept is another story very disorganize, needs a better planning and or organization that is why is only 4 stars for Mercedes of Coral Gables More

Rosie Ruizv genuinely interested in helping me. The loaner process went smoothly. She let me know by text when my car was ready. Thank you!! loaner process went smoothly. She let me know by text when my car was ready. Thank you!! More

Jose is a very good and knowledgable service advisor, that treat us with respect every time we do service to our vehicle, we will always do business with Mercedes Benz of coral Gables. that treat us with respect every time we do service to our vehicle, we will always do business with Mercedes Benz of coral Gables. More

So lucky to have Freddy as my Service Adviser. It’s always a pleasure dealing with him; knowledgeable, courteous, friendly. Your dealership is lucky to have him. always a pleasure dealing with him; knowledgeable, courteous, friendly. Your dealership is lucky to have him. More

Jose provides excellent caring attention to his customer. He is an asset to the MBCG franchise. His attention to detail and his customers needs and personality are exceptional. He is an asset to the MBCG franchise. His attention to detail and his customers needs and personality are exceptional. More

Unplanned ‘pop in’ visit. They worked my tire issue right in, same day. Car was curbside ready for me to pay and go. Perfect. Thanks! in, same day. Car was curbside ready for me to pay and go. Perfect. Thanks! More

This is the finest dealership I have ever had the pleasure of dealing with. Sales and services are unmatched, and I will be Mercedes-Benz of Coral Gables customer for life! pleasure of dealing with. Sales and services are unmatched, and I will be Mercedes-Benz of Coral Gables customer for life! More

Jose is a professional with excellent customer service. He is always ready to help me with my car. He responded when I called him. If I have any concern with my car he always assisted me. Something I like He is always ready to help me with my car. He responded when I called him. If I have any concern with my car he always assisted me. Something I like about him is that he checks on my car when the service is finished. More

When going to Coral Gables Mercedes, I usually only visit the service department and I never leave disappointed... well until I get the bill, but besides that part.... Dave Gossett and his team are exception the service department and I never leave disappointed... well until I get the bill, but besides that part.... Dave Gossett and his team are exceptional, my car is alway repaired as expected and I can actually plan ahead for future maintenance needs. Mr. Gossett takes his time with me to explain my current and future service needs as well as schedule appointments for no line, no waiting. The loaner cars are beautiful, new, nice Mercedes, no dropping of a Mercedes and leaving with a Toyota here, very friendly staff with clean, new model cars. More