Mercedes-Benz of Coral Gables - Service Center

Premier-level Service/Customer Service Whenever my vehicle needs service, I receive top-tier service and advice from my advisor Jose Artiles, and top-tier customer service from every employ Whenever my vehicle needs service, I receive top-tier service and advice from my advisor Jose Artiles, and top-tier customer service from every employee at MB of Coral Gables. MB of Coral Gables is unmatched in all of South Florida. More

Excellent Very good customer service I like the fact they deliver the car ... I wish they could also would be able to pick it up. Thank you Very good customer service I like the fact they deliver the car ... I wish they could also would be able to pick it up. Thank you More

service Excellent service, quick service Love the ability to pay on my phone app Very quick to get a loaner as well as return Will go back Excellent service, quick service Love the ability to pay on my phone app Very quick to get a loaner as well as return Will go back More

Exellent Service and personal attention Very good service, personalize attention and on time, electronic confirmation for payment and the status of your service went your car is ready to pic Very good service, personalize attention and on time, electronic confirmation for payment and the status of your service went your car is ready to pick up More

EXCEPTIONAL!!!! This Mercedes-Benz dealership is the BEST!! Your service is excellent! From the moment you drive up to the moment you leave, everyone is courteous, kn This Mercedes-Benz dealership is the BEST!! Your service is excellent! From the moment you drive up to the moment you leave, everyone is courteous, knowledgeable and affable. This dealership is run with precision yet in a relaxed atmosphere. You mar every accommodation possible for those who are waiting (drinks, snacks, TV, comfortable chairs). As customers we cannot ask for more. While I am grateful for your excellent service, what I most appreciate about your service is the expediency with which you conduct business. This is essential for many and I thank you for keeping this in consideration. As for your employees, I have to give an extra star to Dave Gossett! his gentleman is wonderful! He is knowledgeable, polite, organized, and expedient. He follows up and keeps me up to date on the progress of my service. Many companies would love to have this kind of employee. He is an asset to Mercedes-Benz. Thank you. More

Excelent customer support Jesús Romero is always there to solve problems. Great person to talk with and explains very well what's going on. Communicates constantly as well.. Jesús Romero is always there to solve problems. Great person to talk with and explains very well what's going on. Communicates constantly as well.. More

Service review I brought the car in for recalls and other service matters.. The employee in service I weorked with is not listed, Tony Fuentes so I listed my salesma I brought the car in for recalls and other service matters.. The employee in service I weorked with is not listed, Tony Fuentes so I listed my salesman, Robert Corso More

Excellent Service Department and Personnel. Marcos Gonzalez is the Best Service Adviser. Always going beyond to assist and guarantee to get the job done right Service Department and Personnel. Marcos Gonzalez is the Best Service Adviser. Always going beyond to assist and guarantee to get the job done right. More

Service Visit The Service and Sale Department are great. I have been a leasing from them for over 8 years. I can go anywhere else, but why?? They are so pleasant an The Service and Sale Department are great. I have been a leasing from them for over 8 years. I can go anywhere else, but why?? They are so pleasant and professional to deal with. I make my appointment. and have a loaner ready and waiting. Thank you guys for always taking care of my demanding needs with a smile.. :) More

Very good The quality of service has improved over the years. I think they are too busy, too many customers, which makes one feel like you are on a conveyor bel The quality of service has improved over the years. I think they are too busy, too many customers, which makes one feel like you are on a conveyor belt. I had bad experience in the past with their technicians (one “forgot” to put the cap on the oil reservoir after changing the oil) I believe they are trying to better this at this time. I’m glad they have an express service available and Donny was very thorough. I was overall very satisfied with the experience. More