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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,588 Reviews

2,588 Reviews of Mercedes-Benz of Coral Gables - Service Center

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July 07, 2021

Jose Artiles is an excellent person,and professional.He has been of great help when I have needed assistance with my car.I recommended him to my family and they are very pleased with his service as well. I More

by YaniRamirez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 07, 2021 -

YaniRamirez responded

Please read the 5 Star review for Jose Artiles above. Thank you. Yanitza Ramirez

July 07, 2021

Todas las veces que he asistido a servicio a mi carro, ha sido muy amable y comunicativo respondiendo a todas mis preguntas satisfactoriamente cumpliendo mis expectativas More

by INGRID CASTANEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 07, 2021 -

Mercedes-Benz of Coral Gables responded

Ingrid, Thank you so much for your excellent review! We are so glad that Jose had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 07, 2021

A++++I’ve been a customer for over 25 years , great A++++ I’ve been a customer for over 25 years , great customer service , all the family service their cars at the same dealership and everyone is sati More

by ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Jul 07, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Ben, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 07, 2021

Stephanie provide excellent customer service. Explains things very well and has a great attitude. A complete asset to your company. Thank you Stephanie for all you do. More

by maria12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Jul 08, 2021 -

Mercedes-Benz of Coral Gables responded

Ms, Maria, Thanks for sharing your thoughts about your experience working with Stephanie here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 07, 2021

Great experience. Extremely friendly and helpful with whatever needs to be done. Drop off is hassle free and very professional. Thank you for all you do. More

by Pascale VC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Jul 08, 2021 -

Mercedes-Benz of Coral Gables responded

Hello Pascale, Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 07, 2021

Quick response and excellent service by Frankie. Would recommend to others Was happy with the service and attention. Will come back to this dealer for my service needs More

by Delgado50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Frankie and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 07, 2021

Byron goes over and above expectations...he represents the MB brand well and lives up to MB standards. Takes excellent care of his customers and follows up on a timely basis.-- BTW, I don't know who Dave More

by dgdiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. Bryon and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 07, 2021

AMAZING!!!Byron is awesome and he’s very patient and AMAZING!!! Byron is awesome and he’s very patient and always professional!! He treat your car as if it’s his own car Keeps me informed about my ca More

by Slksung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franz Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Santalla
Jul 08, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and Bryon and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 06, 2021

Very clean and professional, friendly service. José was very thorough and came out often with updates More

by Frankd1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review, Frank! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jose to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 06, 2021

Very helpful and very responsive ; a real asset for y’all !! Dave as well is a big asset that needs to be recognized as always More

by jbofinance1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave , Andrea Alarcon
Jul 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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