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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,588 Reviews

2,588 Reviews of Mercedes-Benz of Coral Gables - Service Center

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June 26, 2021

Very professional people taking care of all aspects of a car deal More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homey Sanjabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Gonzalez
Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Daniel, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 25, 2021

My 2007 SL550 experienced convertible hard top failure on Easter Sunday - a very expensive repair resulted in 2 complications with related parts - the service team focused on 100% customer support & satisfac More

by Debi Simone
Recommend Dealer
Yes
Employees Worked With
Lorena Renteria Hernandez, Andrea Alarcon
Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Debi, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andrea and Lorena met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 25, 2021

The best service in the industry!!! Highly recommend to all my friends and family ! Thank you More

by thiagomiami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Alarcon, Eric Melendez Lopez
Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 25, 2021

She gave me an amazing customer service, she has the acknowledge and gave me the updated in all the service that my car needs, thank you very much Andrea More

by Sergio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much, Sergio, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 25, 2021

Pleased to say Andrea Alarcon provided me with exceptional service. Extremely kind and knowledgeable. She made me feel like family as soon as I walked through the door More

by Kevinborges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Kevin, for your business and this review. We're happy to hear that Andrea and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 25, 2021

Service advisor is great. Dealership staff was courteous and helpful. More

by tropicxray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 24, 2021

Andrea made it happen! She did everything possible to make my experience a positive one & worked diligently in resolving my car’s issues fast! More

by IS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jun 24, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Andrea and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 24, 2021

Quick and efficient service. Always makes sure the customer is fully satisfied. More

by josefmysorewala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jun 24, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 23, 2021

Magnificent service, quick and convenient. The staff are very attentive to detail and the well being of the customers. Awesome experience overall pleasant all the way through. More

by stcherassi7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jun 24, 2021 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

June 17, 2021

Valentín is very professional and helpful. He always goes the extra mile to provide the best service and contributes to making Mercedes Benz of Coral Gables a great company More

by alinamanning
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear Valentin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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