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Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,588 Reviews

2,588 Reviews of Mercedes-Benz of Coral Gables - Service Center

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April 01, 2021

Jose Artilles always provide an expectacular customer service experience and always outstanding support . I really enjoy doing business with him . He always exceed my expectations More

by kemerpino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Apr 02, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to leave us this fantastic review! We're looking forward to sharing this great five-star review with Jose and our team. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 31, 2021

Aldo Guerra was very helpful in arranging a smooth and quick service. In general the dealer has been always pretty good at service and quick at delivering the car. More

by dst63
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy Aldo provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 31, 2021

On time and always reliable. Loaner was ready and I really appreciate the work the service advisor always does. This is my 5th mercedes and I will continue using you More

by Greenway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 28, 2021

Frankie Cao always provide excellent service. Very professional. Extremely satisfied with the service provided. Always kept informed and service was provided fast and effective. Will continue to visit More

by Melybuzzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 28, 2021

This dealership demonstrated professionalism, acted responsibly and is customer friendly, I would not hesitate to return to this dealership for all my service needs. Additionally, my wife's lease is ap More

by isaaclevy
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business, Isaac, and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 27, 2021

Lorena is the best.We live in nyc and she always Lorena is the best. We live in nyc and she always accommodates us with our car. The level of service is unprecedented .we will definitely purchase ou More

by glenn roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Renteria-Hernandez
Mar 27, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate you! Thank you for the opportunity to help serve you. We are very happy to help when the time comes to purchase your new car!

March 27, 2021

Jose is great, always professional and courteous, I feel like a VIP when I bring my car in for service. I definitely recommend this dealership. More

by Cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Mar 28, 2021 -

Mercedes-Benz of Coral Gables responded

It's great to hear, Chip, that Jose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 27, 2021

Both Fernando Rengifo and Homey Sanjabi on different Both Fernando Rengifo and Homey Sanjabi on different issues have given me excellent service since 2013 . They have been attentive, friendly, and More

by peter.marano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homey Sanjabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Peter, for taking the time to share your thoughts on working with our team. We're glad to hear Fernando and Homey delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 26, 2021

My experience was exceptional from the time I step into the dealership till the check out time. Service, cleanness, attention from the staff. Definitely recommend. More

by Ricardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renzo Hidalgo
Mar 26, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Ricardo! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 26, 2021

I had great customer attention with Jose. He is probably one of your best associates at your CG location. I have decided to move from Mercedes Benz of Miami to your CG location because of how great my exper More

by nicolascorreaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Mar 26, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Jose and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We look forward to seeing you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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