Mercedes-Benz of Cutler Bay

Great experience with Laura Delgado I have been to many dealerships and have dealt with countless sales representatives and Laura Delgado is by far one of the best in her field. Not only I have been to many dealerships and have dealt with countless sales representatives and Laura Delgado is by far one of the best in her field. Not only was she professional and knowledgeable, but she was very patient and helpful to find me the car and financial deal I was looking for. I will highly recommend her to anyone and look forward on working with her on my next deal. More

Leasing Process Sales Rep. Maribel Ramos was excellent, great customer service skills, professional. She new the vehicles accesories and Pros & cons of each model, w Sales Rep. Maribel Ramos was excellent, great customer service skills, professional. She new the vehicles accesories and Pros & cons of each model, was willing to negotiate price. More

Excellent Customer Service Charlie Rodriguez is truly exceptional. He is the true definition of professionalism. He has always taken care of us with the utmost care and high s Charlie Rodriguez is truly exceptional. He is the true definition of professionalism. He has always taken care of us with the utmost care and high standard customer service. Ariel at the loaner department was incredible. He took the time to go out of his way and take care of me and made me feel welcomed and a priority. More

Excellent service, follow-up, follow through Maribel was thorough and offering solutions a few months before my lease was up. She was very careful of my choices and budget and worked to make it Maribel was thorough and offering solutions a few months before my lease was up. She was very careful of my choices and budget and worked to make it happen. Thumbs up Maribel! More

Car Purchase/Lease I’ve purchased many cars in the last few years from Jose Alfonso at MB Cutler Bay and I plan to see him again in the coming months. I come to MB Cutl I’ve purchased many cars in the last few years from Jose Alfonso at MB Cutler Bay and I plan to see him again in the coming months. I come to MB Cutler Bay because of him and the service. More

Great sales rep I bought 2 vehicles with Albert Torres and not only is he an exceptional salesperson he explains and never feel you are taken advantage of I bought 2 vehicles with Albert Torres and not only is he an exceptional salesperson he explains and never feel you are taken advantage of More

An Excellent Service Experience I brought my car in for service. I had the pleasure of dealing with Service Advisor Wendy Schonder. She provided me with excellent service. She was a I brought my car in for service. I had the pleasure of dealing with Service Advisor Wendy Schonder. She provided me with excellent service. She was a extremely courteous, and got me back into my vehicle in no time. Everything was exactly as she said it would be! My kudos go out to Wendy who exceeded all of my expectations. She is an asset to your team. Joseph M. Dobkin More

Top notch experience I had the opportunity to experience one more time the exceptional customer experience at Mercedes Benz Cutler Bay. The whole staff was very courteous I had the opportunity to experience one more time the exceptional customer experience at Mercedes Benz Cutler Bay. The whole staff was very courteous and details oriented. My service advisor, Robert Damas is a real Pro. More

Extraordinary experience with Laura Delgado! Ms. Laura Delgado took her time to listen to my needs and explain the options available to me. Her delightful demeanor and attitude toward myself and Ms. Laura Delgado took her time to listen to my needs and explain the options available to me. Her delightful demeanor and attitude toward myself and the process made this experience as joyous and easy as possible. I will recommend her to all my family and friends as the sales associate to work with. I could not be happier with the GLA I was able to drive away with. Thank you Laura for making a tedious process so amazingly enjoyable and stress free. More

Great Work and Excellent Customer Service! I took the car for complaining about noise coming from the engine after service was completed. The service manager was very nice and listened patientl I took the car for complaining about noise coming from the engine after service was completed. The service manager was very nice and listened patiently to all my concerns. He provided me with a loaner even though I didn’t make a prior reservation and fixed all the problems. The advisor kept me informed during the process. The price was reasonable! More