Mercedes-Benz of Cutler Bay

Awesome! Plain Awesome! Kevin Laplanche, my service Representative, is phenomenal. He is the very best Representative you have. My thanks to all the wonderful employees you h Kevin Laplanche, my service Representative, is phenomenal. He is the very best Representative you have. My thanks to all the wonderful employees you have. The employees are super!!! More

Cutler bay The whole dealer in general is fantastic I have no complaints about anyone or anything great service overall eveetone treats you very friendly and its The whole dealer in general is fantastic I have no complaints about anyone or anything great service overall eveetone treats you very friendly and its all a great enviornment More

Total rip off Bought a new 75K van for my wife, came home and she didn’t like the size (Sprinter 2500) Drove back Monday since they don’t work Saturday, and explai Bought a new 75K van for my wife, came home and she didn’t like the size (Sprinter 2500) Drove back Monday since they don’t work Saturday, and explained the situation. They tried to find another car but nothing that I liked. After a few days they called me to see if everything was ok, my wife took the call and told them again she was not happy. Salesman said to come back. We did go back after 7 days of van purchase got 50K for a 7 day old van with 400 miles, then they sold us a car that we choose from the internet saying it was new but when they looked for the car couldn’t find it because it was driven by the manager and already had 5000 miles on it, and then sold it to us at sticker price with out any discount. Total rip-off!! More

Outstanding Extremely professional and timely and customer service is outstanding. They have coffee and drinks with pastelitos. Which was great because I got Extremely professional and timely and customer service is outstanding. They have coffee and drinks with pastelitos. Which was great because I got there and I had not had breakfast . More

Incredible purchase experience Great sales-team at Merzedes Benz Cutler-Bay. Specially the experience of Albert Torres and the flexibility of Fernando Lopez-Varela made this deal en Great sales-team at Merzedes Benz Cutler-Bay. Specially the experience of Albert Torres and the flexibility of Fernando Lopez-Varela made this deal enjoyable. After more than 15 years I am returning to the MB-Family as a happy customer. More

Vernon was great in service. Very helpful and responsive. Waited for the car. He took care on my issue right the way!! Also Jose Maya in sales was very h was great in service. Very helpful and responsive. Waited for the car. He took care on my issue right the way!! Also Jose Maya in sales was very helpful and truly caring trying to help as needed. More

Smooth seamless purchase sales consultant Maribel Ramos was outstanding. I visited the dealership after hours the night before I made my purchase. Maribel helped me even when sales consultant Maribel Ramos was outstanding. I visited the dealership after hours the night before I made my purchase. Maribel helped me even when closed More

Very well In few world, professional and personal attentions .. were evidence of mission of vision of the this dealer . I’m happy with this business and glad fo In few world, professional and personal attentions .. were evidence of mission of vision of the this dealer . I’m happy with this business and glad for meet you More

Great overall experience at Cutler Bay Mercedes Sales and service are on point always. Upper management is really on top of all departments to provide excellent service. It really shows. I have lea Sales and service are on point always. Upper management is really on top of all departments to provide excellent service. It really shows. I have leased seven vehicles from this dealership in the last few years so the proof is defin More

GREAT AND AMIABLE PROFESSIONAL SERVICES Great dealership all around ! professional personnel with amiable attitude follow by excellent friendly facilities to make you feel at home. Air condi Great dealership all around ! professional personnel with amiable attitude follow by excellent friendly facilities to make you feel at home. Air conditioning from the lobby to the cars showrooms leading to a Build your car real time screen , this people had become the benchmark of what a dealership should be like. Even my dog love to go there as they have a pets area with treats jajajaj. For my the nice pastries and free refreshments a plus. More