Mercedes-Benz of Cutler Bay

Service Dept Service department was awesome including my service advisor Juan Castillo. The car loaner department on the other hands needs help. There was one pers Service department was awesome including my service advisor Juan Castillo. The car loaner department on the other hands needs help. There was one person Ariel there and while he was doing the best job possible there we so many people waiting we had to wait forever for our cars. You should stream line the process so that a majority of the work can be done prior to arrival. For instance my car is under my husbands name so the insurance card only shows him. If I had know ahead of time they need a declaration to show me I could have gotten that ahead of time and saved that time there as could most of the people waiting More

Excellent service always Mercedes Benz of Cutler Bay always provides excellent service from the time you purchase your vehicle throughout all of your regular services on the v Mercedes Benz of Cutler Bay always provides excellent service from the time you purchase your vehicle throughout all of your regular services on the vehicle. More

Very good and nice experience, very professional. We were treated very well by everyone at the dealership. We do not have any complaints, except that took a long time experience, very professional. We were treated very well by everyone at the dealership. We do not have any complaints, except that took a long time More

easy transaction Mr. Oscar Yanes was very flexible with my tight schedule and was able to work around me to complete this purchase. he was always available. Mr. Oscar Yanes was very flexible with my tight schedule and was able to work around me to complete this purchase. he was always available. More

Above and beyond This is the fourth car we buy at MB of Cutler Bay and once again Fernando López and his team have outdone themselves. Congratulations to MB of Cut This is the fourth car we buy at MB of Cutler Bay and once again Fernando López and his team have outdone themselves. Congratulations to MB of Cutlery Bay for their outstanding team. Jose is attentive, responsive and excellent with follow up and understanding of our needs. Fernando is always ready to make the car buying experience a pleasant one and goes above and beyond to make the deal happen. Thank you!! More

Great Experience in the purchase of my new vehicle! I had the pleasure to work with sales associate Carmen Arrazola who understood exactly what my preference was with the purchase of this vehicle. Carme I had the pleasure to work with sales associate Carmen Arrazola who understood exactly what my preference was with the purchase of this vehicle. Carmen kept me informed when the model was released and received at the dealership for me to go by to see it. The experience was positive, the dealership is very clean and the employees are friendly. More

Excellent Service This is my go to dealership when it comes to purchasing my vehicles. Just bought one two days ago. Always excellent customer service and great quality This is my go to dealership when it comes to purchasing my vehicles. Just bought one two days ago. Always excellent customer service and great quality vehicles. More

MB of Cutler Bay is exceptional! Adam Littmans service and professionalism is always top notch! Everytime we go by for service the experience is always positive. I always tell my frie Adam Littmans service and professionalism is always top notch! Everytime we go by for service the experience is always positive. I always tell my friends and family about it. More

Outstanding Customer Service / Professional Dealership I received Outstanding Customer Service from Mercedes-Benz Cutler Bay and Sales Professional Berny Ruesca. Berny provided Outstanding Customer Servic I received Outstanding Customer Service from Mercedes-Benz Cutler Bay and Sales Professional Berny Ruesca. Berny provided Outstanding Customer Service, before, during and after the sale. Berny was extremely accommodating. Berny provided regular updates regarding our purchase and picked us up at the airport twice. Berny is a true professional and a pleasure to work with. Berny Ruesca and Mercedes-Benz of Cutler Bay provided the Professionalism I’ve come to expect from the Mercedes-Benz Brand. It was also a true pleasure to meet with New Car Sales Manager, Oliver Ortiz. More

Great Service Another great experience with Jose Castillo and his crew. I just wish everyone else could do the same. This is the place to come for service and they Another great experience with Jose Castillo and his crew. I just wish everyone else could do the same. This is the place to come for service and they will make you feel at home. More