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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,237 Reviews
Located conveniently off the Turnpike at exit 11 in South Miami-Dade, Mercedes-Benz of Cutler is the second dealership of Ussery Automotive, a family-owned company that has been an important part of the community since 1953. As part of the Mercedes-Benz family, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, ability to have us pick and return your car when it's time for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,237 reviews
August 05, 2016
Fabulous! I love the service they provide. I trust them and know I am in good hands when my C300 is there. Professional, kind, courteous and knowledgeable. I love the service they provide. I trust them and know I am in good hands when my C300 is there. Professional, kind, courteous and knowledgeable. More
by Roonmia
Employees Worked With
Kevin LaPlanche
Helpful August 04, 2016
Great place to shop- My sales person Joe Maya was amazing I wish all the dealership was like Cutler Bay with great salesperson like Joe Maya. He is truly a genuine person whom listen to your concerns and work I wish all the dealership was like Cutler Bay with great salesperson like Joe Maya. He is truly a genuine person whom listen to your concerns and work with you to make your experience effortless. He manage to establish a good relation between us and the management, the finance, and the technological team on site. The vibe of the rest of the staff is amazing from the finance to the technological tech... I will truly recommend this dealership to anyone. More
by Mey06
Employees Worked With
Joe Maya & Eduardo Cardona, in addition to a very nice lady from the technology department
August 04, 2016
Very happy with my second visit. It is my first time owning a Mercedes-Benz and I'm very satisfied with the service provided by Adam and the whole team. I wouldn't trust my vehicle an It is my first time owning a Mercedes-Benz and I'm very satisfied with the service provided by Adam and the whole team. I wouldn't trust my vehicle anywhere else. More
by Alberto
Employees Worked With
Adam
August 04, 2016
Unbelievable--Buying or Leasing a Car Can Be A Great Experie Thank you to Jose Alfonso and Henry Diaz for making our lease of a Mercedes-Benz C300 so pleasurable--really! Their expertise, patience, and knowle Thank you to Jose Alfonso and Henry Diaz for making our lease of a Mercedes-Benz C300 so pleasurable--really! Their expertise, patience, and knowledge helped us know we were in the right place! We will definitely recommend Mercedes-Benz of Cutler Bay to our friends! P.S. I love the car! More
by AJM
Employees Worked With
Jose Alfonso and Henry Diaz
August 03, 2016
Great experience The experience was great because they took their time and found exactly what I requested! Ira, Laura and Henry and the rest of the staff were pleasant The experience was great because they took their time and found exactly what I requested! Ira, Laura and Henry and the rest of the staff were pleasant and supportive! Thanks! More
by Bergan-Graham, J
Employees Worked With
Ira Jones, Henry Diaz and Laura Delgado
July 31, 2016
Mercedes Benz of Cutler Bay I have given Mercedes Benz of Cutler Bay an overall rating of 5 because their service was top nitch. From the moment I walked into the showroom, I wa I have given Mercedes Benz of Cutler Bay an overall rating of 5 because their service was top nitch. From the moment I walked into the showroom, I was greeted by a pleasant young lady would then directed me to Ira. Ira immediately knew what I wanted and within 2 hours, I was leaving with my new SUV. More
by Delta0944
Employees Worked With
Ira
July 27, 2016
The very best customer service The very best in customer service they always try to solve the problems not create one My service representative was Robert very nice guy Thank The very best in customer service they always try to solve the problems not create one My service representative was Robert very nice guy Thank you More
by Mayonesa8060
Employees Worked With
June 23, 2016
Exeptional es mi segunda experiencia, y quede muy conforme, este es mi 2 lease, y me bajo el pago, las 2 veces me ha atendido Dany , al que que lo llamo cariñosa es mi segunda experiencia, y quede muy conforme, este es mi 2 lease, y me bajo el pago, las 2 veces me ha atendido Dany , al que que lo llamo cariñosamente el chino More
by El animal1
Employees Worked With
The chino(Dany )
June 22, 2016
Sunny Day Even though it was raining like crazy everyone in the service department was smiling, gracious, friendly and extremely efficient and for me that makes Even though it was raining like crazy everyone in the service department was smiling, gracious, friendly and extremely efficient and for me that makes for a sunny day. Chris at Hertz with the loaner car service was top drawer and Jose Castillo my Service Advisor was A number one with no exceptions. Love doing business at this dealership! More
by walkthtalk
Employees Worked With
Chris with Hertz, Jose Castillo
June 21, 2016
Service Brought my car in as the coolant light was on......My adviser Adam is always a pleasure to work with.....he is kind, helpful and always available. H Brought my car in as the coolant light was on......My adviser Adam is always a pleasure to work with.....he is kind, helpful and always available. Had a loaner for 2 weeks.....always a clean and well maintained car. More
by vicki jimenez
Employees Worked With
Adam
