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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

Overview
Employees
Reviews
Vehicles
4.8
2,424 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,424 reviews

September 10, 2026

Fast, efficient, on the mark for what s covered. We have been with him for years. More

by eileen.tidd
Recommend Dealer
Yes
Employees Worked With
Lorenzo Veloz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo Veloz
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Sep 10, 2026 -

Mercedes-Benz of Cutler Bay responded

Providing fast, efficient service that covers exactly what you need is a standard we uphold for every Mercedes-Benz C-Class. We’re grateful for your years of loyalty, and Lorenzo appreciates the continued trust you’ve placed in our service department. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

September 08, 2026

Great service, honest and dependable. I took my GLE for the basic service. Brakes, transmission service. They also made a full diagnosis of the vehicle. Giving me the information and reco More

by raf69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2026 -

Mercedes-Benz of Cutler Bay responded

Your note about our full vehicle diagnosis and recommendations reflects our commitment to transparency. Knowing you found our service honest, dependable, and thorough means a lot to our service department. If you have any follow-up questions, Fernando and our service team are here to help. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

September 07, 2026

Prompt, attentive, friendly. Always looking out for the best solution. Prompt responses, attentive to my needs, always friendly attitude. Always looking out for the best solution More

by laz_roxy
Recommend Dealer
Yes
Employees Worked With
Damian
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Sep 07, 2026 -

Mercedes-Benz of Cutler Bay responded

Knowing our prompt, attentive, and friendly approach during your GLB 250 service met your needs and delivered the best solutions is truly rewarding. Your kind words and five-star rating mean a great deal to our service department. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

September 07, 2026

Great service experience in and out, from porters, advisors, and techs, to the managers, great experience More

by bowers.ryan03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Fuenmayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorenzo Veloz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Pedroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2026 -

Mercedes-Benz of Cutler Bay responded

Knowing that our porters, advisors, technicians, and managers helped make the service on your Toyota 4Runner seamless means a great deal to our department. Your recognition of every team member’s contribution is much appreciated. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

September 07, 2026

When car was 'ready' it wasn't, my driver waited 3 hrs and then had to get a rental. More

by TR3
Recommend Dealer
No
Employees Worked With
Jesus
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Sep 09, 2026 -

Mercedes-Benz of Cutler Bay responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

September 05, 2026

Jorge - Sales Manager and Marlon are an amazing sales team! They were extremely professional, helpful, and truly worked with us to make everything as smooth and easy as possible. They went above and beyo More

by Agranda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Garcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2026 -

Mercedes-Benz of Cutler Bay responded

Your praise of Jorge and Marlon demonstrates our sales team’s dedication to a hassle-free experience. We’re pleased we could help you into your new GLC 300, and we appreciate your recommendation of Jorge and Marlon. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

September 05, 2026

Great service from every angle! Professional, attentive, knowledgeable, and truly committed to making the entire experience smooth and enjoyable. More

by Fernando Betances
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlen Amaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2026 -

Mercedes-Benz of Cutler Bay responded

Your praise for our commitment to a seamless purchase captures exactly how we aim to serve our customers. Hearing that buying your new GLC 300 felt effortless and enjoyable means a lot to our team. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

September 03, 2026

Excellent, fast and they took the time to explain Very professional and very helpful I will come back More

by adiyesi
Recommend Dealer
Yes
Employees Worked With
Damian was my adviser
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Sep 03, 2026 -

Mercedes-Benz of Cutler Bay responded

Our service team was pleased to provide a fast, clear explanation during your A-Class service. Knowing you found our approach professional and helpful means a lot, and we look forward to welcoming you back. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

September 02, 2026

They tried to get me to buy a new headlight for $1600. 00 when it only need to change the bulb More

by zbalram
Recommend Dealer
No
Employees Worked With
Robert
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Sep 09, 2026 -

Mercedes-Benz of Cutler Bay responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

September 01, 2026

From Jorge, the sales manager, to my salesman Marlon, all the way to finance, everyone at the dealership took care of me from beginning to end. Special shoutout to Jorge for always going above and beyond More

by Crrsllc00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Garcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 01, 2026 -

Mercedes-Benz of Cutler Bay responded

Our team enjoyed guiding you through every step to secure your used S-Class. Jorge and Marlon appreciate your loyalty through four vehicles, and our finance team is glad everything went smoothly. Your kind words and recommendation mean a lot to our dealership. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

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