Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Mercedes-Benz of Cutler Bay

Cutler Bay, FL

Overview
Employees
Reviews
Vehicles
5.0
2,346 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
Contact Dealership
View Awards

10701 SW 211 St

Cutler Bay, FL

33189

Directions

By Type

Showing 2,346 reviews

April 25, 2021

Thank you Laura Delgado. I highly recommend speaking with Laura when considering your purchase. She provides impeccable service, friendly and is highly knowledgeable in expertise. More

by rivahosein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your fantastic feedback on your recent visit to Mercedes-Benz of Cutler Bay. I'm glad to hear that Laura was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We're looking forward to sharing this awesome, five-star review with We hope you will continue to enjoy your new purchase! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 24, 2021

No appointment bad battery arrived and Jose Castillo took care of it, he notice my key control battery low and took care of it. I was out in two hours. More

by ulisesestevez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
Report | Print
Apr 25, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad that Jose was able to help, and we hope to see you again! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 22, 2021

Excellent Customer Service! I recommend to Janyll , sweet and very 👍🏻 nice person . I really appreciate her time and her help to us. I’m so happy with my car and financing! More

by Maynerys P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar, Juanita Rodriguez
Report | Print
Apr 22, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your wonderful review! We are thrilled that Janyll had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 21, 2021

Robert Dimas is wonderful my only problem is I had my tires rotated and aligned and when I left it still pull to the right but Robert said he’ll take care of it More

by Kmerriam13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2021 -

Mercedes-Benz of Cutler Bay responded

Hello, Thank you for taking the time to submit a review. We take pride in good customer service and happy Robert was such a big help however regret that your car's alignment still needs attention. Please contact me at your convenience so I can assist in making the necessary corrections. . Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

April 21, 2021

Laura Delgado is a true professional. She will take the time to truly help you find the right vehicle for your family's needs. We highly recommend Laura to anyone who is in the market for a new vehicle. More

by Mario J. Viteri
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you, Mario! It is great to hear that Laura was able to assist you with your purchase. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 21, 2021

Amazing!!!!! Words can’t describe how grateful I am for Eric! Miracle worker, diligent, professional, and so much more!!! If I could give 10 stars I would! More

by Faviola.abreu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to write this review praising Eric. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 21, 2021

Was a very pleasant experience from beginning to the end , I went to the dealer to test the car and I end up leasing .. Carmen arrazola did everything very easy for me , I will give a 5 start More

by mcho242004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Arrazola
Report | Print
Apr 21, 2021 -

Mercedes-Benz of Cutler Bay responded

Congratulations on your new vehicle! We are so glad that Cameron and our sales team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 20, 2021

Words can’t describe how appreciative I am!!!! Miracle worker, amazing, attention to detail! Everyone made it happen for me at MB of Cutler Bay!!! The best of the best! More

by Faviola.abreu
Recommend Dealer
Yes
Employees Worked With
Daniel Baster
Report | Print
Apr 20, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you, Faviola! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

April 20, 2021

My service advisor, Kevin, is always professional, keeps calm, and stays positive. I was able to work while my tire was replaced, as I enjoyed fresh coffee and a pastry. The customer service at Mercedes More

by melvagarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ewer (Ever) Aguiar, Carmen Arrazola
Report | Print
Apr 20, 2021 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that Kevin and the team provided you with outstanding customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Cutler Bay! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

Apr 20, 2021 -

melvagarcia responded

You have a great team. Thanks for the good service!

Apr 20, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your kind words. We really appreciated your feedback, it's our mission and goal to provide you along with the rest of the customers of Mercedes-Benz of Cutler Bay with an outstanding customer service! Daniel Baster Sales Director 305-278-6113 daniel.baster@mbcutlerbay.com

April 19, 2021

Eric was Excellent and very professional in every way. It was a pleasure working with him and the finance Manager, José. Thank You very much for everything. A pleasure doing business with you guys!! More

by alfredoacollazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2021 -

Mercedes-Benz of Cutler Bay responded

Alfred, Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Eric and Jose, and it was a pleasure having you at the dealership. We appreciate your review! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

1
...
54
55
56
...
235