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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,343 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,343 reviews
January 14, 2021
The very best service at all times: The names below are consistent with their customer service and and making sure our service experience is great. "Consistency" 1. Robert Damas 2. Craig Spelliberg consistent with their customer service and and making sure our service experience is great. "Consistency" 1. Robert Damas 2. Craig Spelliberg More
by Ash-B
January 12, 2021
The service was profesional, fast and the most important every employed was following the COVID-19 protocol. Thank to Carlos Gutierrez in de sell department and Roman Hernandez in the service department for every employed was following the COVID-19 protocol. Thank to Carlos Gutierrez in de sell department and Roman Hernandez in the service department for your help. You are the best. More
by marinyas
January 11, 2021
My service advisor Charlie Rodrigues was very nice.Answered all the questions and explained everything well.Gave us prompt service.He did a great job.Thank you nice.Answered all the questions and explained everything well.Gave us prompt service.He did a great job.Thank you More
by nebhrajani
Employees Worked With
January 08, 2021
Great experience. Emiliano was very knowledgeable and very responsive whenever I would reach out. I would recommend him to anybody that is looking to buy a Mercedes. very responsive whenever I would reach out. I would recommend him to anybody that is looking to buy a Mercedes. More
by PerezRealtor
Employees Worked With
Ewer (Ever) Aguiar, Emiliano Telecemian
January 06, 2021
Very professional and cortéis. Always respond the questions and phone. Very good service Very happy with the service of Cutler Bay. The staff are very gentil. questions and phone. Very good service Very happy with the service of Cutler Bay. The staff are very gentil. More
by Maena1015
Employees Worked With
Charlie Rodriguez, Jose Castillo
January 05, 2021
A great experience. We leased our car on the 31st of December , still received exceptional service. From Joe to the finance person they were very professional. Thank you ! December , still received exceptional service. From Joe to the finance person they were very professional. Thank you ! More
by beachdental
Employees Worked With
January 05, 2021
We've always had a good experience at this dealership. We began using the service department with our old Mercedes-Benz and had such a good experience, we vowed to ourselves, we'd buy our next car here. We j began using the service department with our old Mercedes-Benz and had such a good experience, we vowed to ourselves, we'd buy our next car here. We just did and Ira was a great salesperson. He was attentive, explained every feature we asked about, but also gave us plenty of personal space and time to make our decision. More
by Ann
Employees Worked With
January 02, 2021
Amazing experience. Nice and smooth! Very happy with the way we where treated. So happy with our purchase!!!! Thank you sooooo much, can’t wait to come back when the lease is over! :) way we where treated. So happy with our purchase!!!! Thank you sooooo much, can’t wait to come back when the lease is over! :) More
by Nancyjnavarro
Employees Worked With
December 31, 2020
Ira is the BEST salesman I have ever encountered, and I’ve been to several dealers in my life!!! He addressed all my needs and wants and gave me the best deal possible. Second time I come to Mercedes for I’ve been to several dealers in my life!!! He addressed all my needs and wants and gave me the best deal possible. Second time I come to Mercedes for Ira and Oliver. I will recommend Ira and Oliver to everyone looking for a car!! Ask for Oliver and Ira, you won’t regret it. More
by Gchickillo
December 31, 2020
Easy process to buy a car, beautiful dealership with friendly people. truly exceptional Jose Alfonso is an excelled and extremely friendly sales person. Looking forward to our next visit. friendly people. truly exceptional Jose Alfonso is an excelled and extremely friendly sales person. Looking forward to our next visit. More
by Leo Bellon
