Mercedes-Benz of Cutler Bay

Excellent customer service from the sales to service. department. Great car dealership. Very professional and caring, listing to your needs. department. Great car dealership. Very professional and caring, listing to your needs. More

I recently visited MB Cutler Bay dealership for a service on my vehicle, and I couldn't be more pleased with the experience. Their dedication to customer service is truly commendable. From the moment I a on my vehicle, and I couldn't be more pleased with the experience. Their dedication to customer service is truly commendable. From the moment I arrived, the staff was friendly, professional, and incredibly knowledgeable and the service was completed quickly and efficiently. A special shout out to José Henriquez, who went above and beyond to make sure I was completely satisfied. From start to finish, he was professional, knowledgeable, and incredibly attentive to my needs. I highly recommend MB Cutler Bay dealership to anyone in need of a Merc service. For years, they have earned my trust, and I will undoubtedly return to Cutler Bay for future services. Thank you for a job well done! More

Quiero agradecer sinceramente a Janyll Henriquez por su excelente atención y profesionalismo durante todo el proceso de compra de mi auto. Desde el primer momento, demostró un profundo conocimiento de los excelente atención y profesionalismo durante todo el proceso de compra de mi auto. Desde el primer momento, demostró un profundo conocimiento de los modelos y me guió con paciencia, siempre buscando lo que mejor se ajustaba a mis necesidades y presupuesto. Su enfoque honesto y amable hizo que la experiencia fuera mucho más agradable y libre de estrés. Sin duda, recomiendo a Janyll Henríquez a cualquiera que esté buscando un auto, ya que no solo se enfoca en vender, sino en ofrecer el mejor servicio al cliente posible. ¡Gracias por hacer de esta compra una experiencia tan positiva!" More

Excellent dealership, I drive all the way from west Fort Lauderdale even though I have multiple other Mercedes dealers close by, the great service that Orlando Bravo have gave me during last years is fenome Lauderdale even though I have multiple other Mercedes dealers close by, the great service that Orlando Bravo have gave me during last years is fenomenal, always with a big smile, excellent service, start working in my car from the day I drop off my car, every day send me updates of my vehicle, in general I don’t change my advisor for nothin, will always ask for orlando More

Dedicated attention, listen to your needs and what it is customer expectations. 100% customer service oriented. customer expectations. 100% customer service oriented. More

Great service here, and especially to Janyll Henriquez, the person in charge of my car's process. Thank you, love, for your attention and dedication. You do your job with love and care 🥰👏🏻 the person in charge of my car's process. Thank you, love, for your attention and dedication. You do your job with love and care 🥰👏🏻 More

5 Stars ⭐⭐⭐⭐⭐ I recently purchased a vehicle from Mercedes-Benz of Cutler Bay, and the service was outstanding! Jorge Caso provided excellent service with true professionalism. He was knowledgeable, Mercedes-Benz of Cutler Bay, and the service was outstanding! Jorge Caso provided excellent service with true professionalism. He was knowledgeable, attentive, and made the entire process smooth and enjoyable. I highly recommend Jorge and the team at Mercedes-Benz of Cutler Bay for anyone looking for a first-class car-buying experience. More

Excellent customer service, James my Service Adviser was courteous and made sure everything was to perfection. My compliments to management! Keep up the good work! courteous and made sure everything was to perfection. My compliments to management! Keep up the good work! More

Very professional, excellent service. My husband and I glad we went to this dealership. Oliver and Mary de La Concepcion they have all the patience of the world to deal with us . Thank y My husband and I glad we went to this dealership. Oliver and Mary de La Concepcion they have all the patience of the world to deal with us . Thank you we are happy with the result. More

eric was very professional and kind! he made leasing my new car a smooth transition and was very helpful with all my questions and concerns. As well as oliver always a pleasure doing bus he made leasing my new car a smooth transition and was very helpful with all my questions and concerns. As well as oliver always a pleasure doing business with him and Mercedes benz for the past 10+ years. More