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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,337 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,337 reviews
January 18, 2020
I've been buying cars with these guys for over 10 years now. The best service you can find and they treat you like family. now. The best service you can find and they treat you like family. More
by Big mo
January 16, 2020
Kevin Laplanche 5 star plus. Kevin is attentive, professional and knowledgeable :-). Answers emails, texts and phone calls very promptly. The overall vibe of the place is friendly and professional. professional and knowledgeable :-). Answers emails, texts and phone calls very promptly. The overall vibe of the place is friendly and professional. Great location as well!!! More
by MGW-RV
Employees Worked With
Kevin Laplanche 5+
January 13, 2020
The customer service throughout all departments at this dealer are the best I’ve ever dealt with. Year after year, this dealer, under the supervision of Daniel Baster, has consistently exceeded our expecta dealer are the best I’ve ever dealt with. Year after year, this dealer, under the supervision of Daniel Baster, has consistently exceeded our expectations and we are honored to feel like part of a family here. More
by inocel.llanes
January 12, 2020
Fabian Solis was my service advisor. He was courteous, professional and kept me informed of the status of my vehicle. He did a great job and delivered on his word. professional and kept me informed of the status of my vehicle. He did a great job and delivered on his word. More
by Rjpacios
Employees Worked With
Fabian Solis
January 11, 2020
Excellent service Very good Service. I felt very welcome to the dealer, Roma Hernandez is very nice, knowledgeable professional and nice. The dealer very clean and bea Very good Service. I felt very welcome to the dealer, Roma Hernandez is very nice, knowledgeable professional and nice. The dealer very clean and beautiful. More
by Zoraida Carrera
January 08, 2020
Very good service Staff was very friendly and efficient. Work was completed on time and all concerns were addressed. Kevin was exceptional in his handing of the entire Staff was very friendly and efficient. Work was completed on time and all concerns were addressed. Kevin was exceptional in his handing of the entire service. More
by grl
Employees Worked With
Kevin Laplanche
January 08, 2020
It was a pleasure working with Mr. Mitrani. He was very knowledgeable, courteous and professional. We were looking for a specific type of car, and he contacted us as soon as one was available at the dealer knowledgeable, courteous and professional. We were looking for a specific type of car, and he contacted us as soon as one was available at the dealership. More
by Julie
Employees Worked With
Jack Mitrani
January 07, 2020
Responded to my request for a Quote. Requested a quote for a had to find MB. Laura responded and would contact this dealer again in 3 years for another quote. This dealer was strong cont Requested a quote for a had to find MB. Laura responded and would contact this dealer again in 3 years for another quote. This dealer was strong contender for my business. More
by dsps
Employees Worked With
January 05, 2020
Kevin is always excellent when it comes to his customer service overall I am very impressed and very pleased with Mercedes and how wonderful they treat me service overall I am very impressed and very pleased with Mercedes and how wonderful they treat me More
by ketkete18
Employees Worked With
Kevin laplanche
January 05, 2020
Excellent experience all paper work was really smooth by the time start to the end. Will recommended to all my friends and colleges. Keep it up good job the time start to the end. Will recommended to all my friends and colleges. Keep it up good job More
by excellalarms
