Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,336 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,336 reviews
December 21, 2019
The best to sell the best All personnel was very kindly and professional. They spare no time or effort to serve the client in an incredible way. A different way to sell. All personnel was very kindly and professional. They spare no time or effort to serve the client in an incredible way. A different way to sell. More
by oresber
Employees Worked With
Emiliano Telecemian
December 19, 2019
Really easy and stress free. We got right to the point which is important for me. I don't have the time to waste. I picked out a car and we started the paperwork. It was done in w We got right to the point which is important for me. I don't have the time to waste. I picked out a car and we started the paperwork. It was done in what seemed like an hour and I was driving off very happy. More
by acarson
Employees Worked With
Hector and Vanessa
December 18, 2019
Mrs. Arrazola was very professional and helpful, made the buying experience very easy. She took her time to show me the car features, and walked me thru the car setting process, thanks buying experience very easy. She took her time to show me the car features, and walked me thru the car setting process, thanks More
by montanez21
Employees Worked With
Carmen Arrazola
December 17, 2019
My car was serviced while I waited as requested. Very efficient staff and car was serviced and then returned to me washed in a timely manner efficient staff and car was serviced and then returned to me washed in a timely manner More
by Donna Mollicone
Employees Worked With
Jose Castillo
December 16, 2019
Best experience I ever had with a car dealer. I would recommend Mr. Ortiz and Mercedes of Cutler Bay to everyone. They gave me a awesome deal recommend Mr. Ortiz and Mercedes of Cutler Bay to everyone. They gave me a awesome deal More
by Nicolas.lampariello
Employees Worked With
December 16, 2019
Service is always excellent. Charlie Rodriguez is great. Always explains to me what’s going on with car. Extremely patient as I’m not technically savvy. Always explains to me what’s going on with car. Extremely patient as I’m not technically savvy. More
by Richard Ford
Employees Worked With
Charlie Rodriguez
December 14, 2019
I don't mind when I have to take my car for the service, women see this kind of things differently than men, but not in this dealer, they take it to another level, especially Charlie in service, "they're t women see this kind of things differently than men, but not in this dealer, they take it to another level, especially Charlie in service, "they're too kind and professionals More
by Keyttia Sardinas
December 13, 2019
Laura is a pleasant and professional person to deal with. At no time was there any pressure. She made this one the most enjoyable purchases I have ever had. I look forward to buying from her again in the fut At no time was there any pressure. She made this one the most enjoyable purchases I have ever had. I look forward to buying from her again in the future. More
by Bpenlandjr
December 13, 2019
Very good experiebce Everything was perfect. The advisor Roman Hernandez gave information some information that I need to work with the Phone system, He was very helpful. Everything was perfect. The advisor Roman Hernandez gave information some information that I need to work with the Phone system, He was very helpful. Thanks More
by gustavoguevara
Employees Worked With
Roman Hernandez, Ruben Abreu, Carmen Arrazola
December 10, 2019
Top notch service Jose, Danny, Vanessa and Hugo made buying four vehicles an absolute breeze. Could not have asked for better service from the team. They are the best Jose, Danny, Vanessa and Hugo made buying four vehicles an absolute breeze. Could not have asked for better service from the team. They are the best!! More
by michael
