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Mercedes-Benz of Des Moines
Urbandale, IA
386 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 386 reviews
November 06, 2023
Even though we did not buy the most expensive car on the lot, we were treated with the utmost respect and importance. Perhaps the single best experience I've ever had at a car dealer. lot, we were treated with the utmost respect and importance. Perhaps the single best experience I've ever had at a car dealer. More
by Rev T
Employees Worked With
Helpful November 04, 2023
The service was great and so were the service personnel. I received a loaner and was told it had just over a 1/4 tank of gas. Further, I was told upon return, if the gas level was significantly less than I received a loaner and was told it had just over a 1/4 tank of gas. Further, I was told upon return, if the gas level was significantly less than that, I should put a couple dollars of gas back in the car. In that my car was there due to a recall, it’s probably not the best customer friendly approach to focus on loaner car gas. Remember, my time and gas in my car were consumed for a recall as well. More
by Jim
Employees Worked With
November 04, 2023
I am employed at this dealer, but would not have purchased my vehicle had it not been for my salesman Midhat. purchased my vehicle had it not been for my salesman Midhat. More
by jsieb121955
Employees Worked With
November 04, 2023
Wonderful customer service waiting area with great amenities and excellent Wi-Fi. Service representative was very helpful. amenities and excellent Wi-Fi. Service representative was very helpful. More
by smorri2378
Employees Worked With
November 02, 2023
Nathan Karr service advisor was excellent and very thorough and knowledgeable. Honest and straight forward. This was my first visit and I’ll be back for any service my C300 needs. thorough and knowledgeable. Honest and straight forward. This was my first visit and I’ll be back for any service my C300 needs. More
by Paulie
Employees Worked With
November 02, 2023
Son los mejores gracias por mi nueva mercedes y hacer lo posible porque obtuviera la q yo quería posible porque obtuviera la q yo quería More
by Elenajohanna
Employees Worked With
October 25, 2023
Brad Ashby in the service center is consistently excellent handling the regular vehicle checkups and any emergency repairs that may arise. Most recently, he was able to have a tire leak repaired whi excellent handling the regular vehicle checkups and any emergency repairs that may arise. Most recently, he was able to have a tire leak repaired while I waited. I appreciate his attention to the details when I bring my car in for any service. More
by John
Employees Worked With
October 24, 2023
I have a long relationship (several decades) with MB Des Moines. Service has been excellent. Moines. Service has been excellent. More
by peaceleeh
October 22, 2023
Our service was prompt, professional, and complete. They took care of our concerns and kept us updated during service. They took care of our concerns and kept us updated during service. More
by connievies
Employees Worked With
October 20, 2023
I highly recommend this dealership for service. Brad is always so helpful and pleasant to work with. Brad is always so helpful and pleasant to work with. More
by nancims64
Employees Worked With
