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Mercedes-Benz of Des Moines
Urbandale, IA
385 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 385 reviews
October 16, 2023
They are very easy to work with, was able to book a day and time that worked best for me. and time that worked best for me. More
by winkfour2
Employees Worked With
Helpful October 15, 2023
Ben is Awesome! Any client would be lucky to have him as their service tech!! Any client would be lucky to have him as their service tech!! More
by jack.carra
Employees Worked With
October 15, 2023
Great communication. Very focused on the details. Friendly courteous staff. Vehicle was like new when I picked it up! Very focused on the details. Friendly courteous staff. Vehicle was like new when I picked it up! More
by rwc
Employees Worked With
October 12, 2023
Brad provided excellent customer service. Service was completed timely. I will use Mercedes as f Des Moines again Service was completed timely. I will use Mercedes as f Des Moines again More
by rheaannfc
Employees Worked With
October 08, 2023
Great staff as well as a smooth purchase. The staff went above and beyond for my purchase. The staff went above and beyond for my purchase. More
by Angie W.
Employees Worked With
October 06, 2023
Midhat was great to work with. No pressure. Let us take our time. Even did extra pics and a video for me prior. No pressure. Let us take our time. Even did extra pics and a video for me prior. More
by laurie
Employees Worked With
October 06, 2023
Mercedes has the very best service department. Always take care of both myself and daughter We both have Mercedes. We know most of the people there and they are all awesome people Recently m Always take care of both myself and daughter We both have Mercedes. We know most of the people there and they are all awesome people Recently my daughter had a flat tire and service took care of her. I knew they would because they always do!!! More
by Doreen.blunck
October 05, 2023
Great staff. Great service. I know that when I pick up my vehicle Nathan has reviewed all items that need to be done for the scheduled routine service. Each staff Great service. I know that when I pick up my vehicle Nathan has reviewed all items that need to be done for the scheduled routine service. Each staff member I work with is friendly and professional. More
by J.m.ross15
October 03, 2023
The dealershipis very clean has great coffee and a beautiful car I would really like to trade my car for!!! beautiful car I would really like to trade my car for!!! More
by ckwinn1962
October 03, 2023
I just purchased a new beautiful GLE from Midhat at Mercedes’Des Moines. He is the most caring-kind and professional sales executive! I will never go anywhere else! Everyone there is so lovely. Best cu Mercedes’Des Moines. He is the most caring-kind and professional sales executive! I will never go anywhere else! Everyone there is so lovely. Best customer experience by far! More
by Cforsyth2323
