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Mercedes-Benz of Des Moines
Urbandale, IA
379 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 379 reviews
October 06, 2023
Mercedes has the very best service department. Always take care of both myself and daughter We both have Mercedes. We know most of the people there and they are all awesome people Recently m Always take care of both myself and daughter We both have Mercedes. We know most of the people there and they are all awesome people Recently my daughter had a flat tire and service took care of her. I knew they would because they always do!!! More
by Doreen.blunck
Helpful October 05, 2023
Great staff. Great service. I know that when I pick up my vehicle Nathan has reviewed all items that need to be done for the scheduled routine service. Each staff Great service. I know that when I pick up my vehicle Nathan has reviewed all items that need to be done for the scheduled routine service. Each staff member I work with is friendly and professional. More
by J.m.ross15
October 03, 2023
The dealershipis very clean has great coffee and a beautiful car I would really like to trade my car for!!! beautiful car I would really like to trade my car for!!! More
by ckwinn1962
October 03, 2023
I just purchased a new beautiful GLE from Midhat at Mercedes’Des Moines. He is the most caring-kind and professional sales executive! I will never go anywhere else! Everyone there is so lovely. Best cu Mercedes’Des Moines. He is the most caring-kind and professional sales executive! I will never go anywhere else! Everyone there is so lovely. Best customer experience by far! More
by Cforsyth2323
October 01, 2023
The service department is 90% of the reason we trade there. Excellent every time! We have purchased 3 new cars there!! there. Excellent every time! We have purchased 3 new cars there!! More
by Debra O
Employees Worked With
September 28, 2023
Every person we dealt with was kind, courteous,,accommodating, and.very professional. Would recommend for sure. courteous,,accommodating, and.very professional. Would recommend for sure. More
by Lois.teply
September 28, 2023
Very helpful and fair. Responsive and competent. I’ve done business with this dealer for over 33 years. Responsive and competent. I’ve done business with this dealer for over 33 years. More
by George F
September 26, 2023
We had an issue while on a short vacation, we live in Michigan. On a Saturday Brad was able to get us in and the car was finished on Monday. Michigan. On a Saturday Brad was able to get us in and the car was finished on Monday. More
by Richard
September 25, 2023
Just purchased my second GLC300. Christian and everyone else in the sales department was great, efficient, responsive and welcoming. Kristian in the finance department was clear, eff Christian and everyone else in the sales department was great, efficient, responsive and welcoming. Kristian in the finance department was clear, efficient, professional and great to work with. No push to buy or exaggerate features, etc. particularly for someone already familiar with this car. Very good and efficient experience. I certainly recommend this dealership. Thank you both. More
by farsijhawk
September 24, 2023
Our sales person (Midhat)did a great job as well as Walt (finance ). I give you a 5 rating (finance ). I give you a 5 rating More
by Anne
Employees Worked With
