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Mercedes-Benz of Des Moines
Urbandale, IA
481 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 481 reviews
July 19, 2024
Ben was very helpful and fast with his communication he was able to help me get my issues figured out. Thanks Ben for your help was able to help me get my issues figured out. Thanks Ben for your help More
by benjamintalarico
Employees Worked With
July 17, 2024
The customer representative Nathan Karr is an excellent representative a professional … very knowledgeable and knows how to please the customer … He has been my representative several times before, and I w representative a professional … very knowledgeable and knows how to please the customer … He has been my representative several times before, and I will continue to rely on his professional Service. More
by Russell Bettis
Employees Worked With
July 14, 2024
Dealership respond quickly to my inquiry and got me all the information I requested . Tarik made my out-of-state purchase, quick and easy right down to the financing. I would highly recommend the dealer the information I requested . Tarik made my out-of-state purchase, quick and easy right down to the financing. I would highly recommend the dealership. More
by BMW Dave
Employees Worked With
Tarik
July 11, 2024
This was a Internet purchase. Our sales rep was great and working with the dealership being over 700 miles apart was is a great experience Our sales rep was great and working with the dealership being over 700 miles apart was is a great experience More
by mcelyea883
Employees Worked With
June 18, 2024
This was the fastest I have ever been able to purchase a vehicle and be driving away in less than an hour. Salesman Tarik was great, finance went smoothly, will definitely purchase my next vehicle here. vehicle and be driving away in less than an hour. Salesman Tarik was great, finance went smoothly, will definitely purchase my next vehicle here. More
by mjweir8
Employees Worked With
Tarik Nezic
June 16, 2024
Called and purchased my vehicle in less than an hour. Also, I had no idea that they delivered. I was satisfied with the customer service. 10/10. Also, I had no idea that they delivered. I was satisfied with the customer service. 10/10. More
by Shad
Employees Worked With
June 15, 2024
All went well until I got home. My seat belt won't retract. Other than that it would have gotten five stars. Attention to detail. Now I have to take another trip for two hours t My seat belt won't retract. Other than that it would have gotten five stars. Attention to detail. Now I have to take another trip for two hours to get this fixed. More
by boswachter53
Employees Worked With
June 13, 2024
I’ve been taking my Mercedes station wagon here since I bought it in 2011. Nathan is great! bought it in 2011. Nathan is great! More
by di3ve
Employees Worked With
June 09, 2024
I actually had a very good experience dealing with the men at Mercedes dealership in Des Moines. My car broken down on the road and they help me with the new alternator and battery. They’re very pleasant men at Mercedes dealership in Des Moines. My car broken down on the road and they help me with the new alternator and battery. They’re very pleasant and nice to deal with and efficient with their work, thank you. More
by lonporter
Employees Worked With
Other Employees :
Brad who gave me a ride to hotel, quite the gentleman
