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Mercedes-Benz of Des Moines
Urbandale, IA
393 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 393 reviews
December 04, 2023
I enjoy working with Nathan. He’s great at addressing my Auto’s needs when there’s an issue with my SUB He’s great at addressing my Auto’s needs when there’s an issue with my SUB More
by Ana
Employees Worked With
Helpful December 02, 2023
I was recommended to change the battery of my car when i took it for oil change. Changed the battery but started having issue with battery, had to make three visits and in between also purchased mercedes br took it for oil change. Changed the battery but started having issue with battery, had to make three visits and in between also purchased mercedes brand trickle charger, trickle charger also not helped. Finally after 3rd visit battery was replaced under warranty. Had to show picture of the issue. Service is always very good and honest. More
by Shad
Employees Worked With
December 01, 2023
The service manager and mechanic are terrific. I am pleased with the management as well. I am pleased with the management as well. More
by kgreek44
November 30, 2023
Brad is quick & efficient and knows his info. Accommodated to my school/work schedule for picking up my vehicle. Accommodated to my school/work schedule for picking up my vehicle. More
by HH
Employees Worked With
November 30, 2023
Brad help address and solve the problem all while my family just welcomed a new baby girl to this world. Got the car ready for her to take her home. family just welcomed a new baby girl to this world. Got the car ready for her to take her home. More
by Bowles.w.a
Employees Worked With
November 27, 2023
Not the typical dealership experience. The sales staff was professional and lowkey, which we liked. We never felt pressured while were deciding and didn't pressure sell us into something w The sales staff was professional and lowkey, which we liked. We never felt pressured while were deciding and didn't pressure sell us into something we didn't want. They ended up not having what we wanted on their lot, however they went out and found it. More
by cprembert
November 24, 2023
My previous purchase and service experience at Mercedes of Des Moines were excellent, I didn’t hesitate to purchase again. of Des Moines were excellent, I didn’t hesitate to purchase again. More
by JoAnn
Employees Worked With
November 23, 2023
Tarik made the entire experience super easy. It was great to work with such a wonderful person. If anyone needs to buy a car and they want a quick and easy process then go to tarik! It was great to work with such a wonderful person. If anyone needs to buy a car and they want a quick and easy process then go to tarik! More
by elvedinbektic10
Employees Worked With
Tarik Nezic
November 22, 2023
My salesman was very knowledgeable and helpful and the rest of the staff were extremely nice and helpful. Definitely, I would recommend them. rest of the staff were extremely nice and helpful. Definitely, I would recommend them. More
by barco4christ
Employees Worked With
November 16, 2023
Great customer service and great service on vehicle. Alway does a great job and very clean Alway does a great job and very clean More
by Nyoung
Employees Worked With
