Mercedes-Benz of Fairfield

My service advisor was great and very helpful. He communicated everything that we needed and responded promptly. He communicated everything that we needed and responded promptly. More

They were very friendly and communicative. I felt comfortable walking in and being acknowledged. The entire process was a breeze! I felt comfortable walking in and being acknowledged. The entire process was a breeze! More

Very knowledgeable team. Super friendly. I'll be back for another maintenance. Thank you miquel for above an beyond service. Super friendly. I'll be back for another maintenance. Thank you miquel for above an beyond service. More

Nick , my service advisor is a true professional, he gave excellent service and communicated very well . I am a GM of a dealership and will definitely bring my services back to your store because of Nick. Th excellent service and communicated very well . I am a GM of a dealership and will definitely bring my services back to your store because of Nick. Thanks to the whole team . More

Excellent service they were able to meet my needs and have my car ready in good time. My advisor Miguel Vazquez was very helpful , efficient & knowledgeable, A+ service. Chris from service dept who order have my car ready in good time. My advisor Miguel Vazquez was very helpful , efficient & knowledgeable, A+ service. Chris from service dept who ordered my parts very helpful as well. More

Love love Hagen he was honest kind and made my day so special! Highly recommend him! special! Highly recommend him! More

Made the process easy and answered all my questions I would definitely recommend it’s my first time buying from a dealership would definitely recommend it’s my first time buying from a dealership More

I had a seamless experience and was met with smiles and professionalism throughout the process. It made having to spend money for repairs and somewhat pleasant process and I really really appreciate that professionalism throughout the process. It made having to spend money for repairs and somewhat pleasant process and I really really appreciate that I can get a loaner car when I bring my car in for servicing. More

I had a great experience working with Marcos during my recent service visit. From the moment I arrived, he was professional, attentive, and genuinely focused on making the process smooth and stress-free. recent service visit. From the moment I arrived, he was professional, attentive, and genuinely focused on making the process smooth and stress-free. He took the time to clearly explain what my car needed, answered all of my questions without rushing, and kept me updated throughout the service. I really appreciated his transparency and the way he made sure I felt informed and comfortable with everything being done. Customer service like this makes a big difference, and it’s clear Marcos takes pride in his work. I would absolutely trust him with my vehicle again and highly recommend asking for him if you’re visiting for service. More

The registered my car in thw wrong state then forgot about it. I had to keep calling to figure out my registration, called Mercedes directly and they sent me to someone else who still after weeks couldn about it. I had to keep calling to figure out my registration, called Mercedes directly and they sent me to someone else who still after weeks couldn't explain it. Worst car buying experience i have ever had. More