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Mercedes-Benz of Fairfield

Fairfield, CA

Overview
Employees
Reviews
Vehicles
4.7
173 Reviews
Remember the last time you bought or serviced a car? For many, it’s never much fun. Wouldn't it be nice to work with a dealership that strives to create a positive experience for you above all else? Our “Simple Price. Simple Process.” philosophy puts our customers first in everything we do. Transparent pricing. One point-of-contact. No commissioned sales. Consistent experience. We want you to enjoy not just your Mercedes-Benz, but every interaction you have with us. If you’re curious to see how this philosophy works in practice, we’re here for you. No pressure, no obligations. Just a chance to experience a different way of doing things.
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2950 Auto Mall Parkway

Fairfield, CA

94533

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Showing 173 reviews

July 27, 2026

The service was excellent as always, the invoicing, cost and information about cost not so much. More

by jbjashauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Listed,
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Jul 28, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 27, 2026

Miguel the service writer was quick and helpful with getting my car service checked in and getting me to the loaner vehicle. He was also very professional and caring which this dealership had been lacki More

by morganbrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel V.
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Jul 27, 2026 -

Mercedes-Benz of Fairfield responded

We’re grateful to hear our service writer provided such attentive and efficient check-in and loaner coordination. Thank you for trusting your Mercedes-Benz GLE 350 to us. We look forward to assisting you again soon. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 27, 2026

Beautiful facility. The team was helpful and I didn't feel pressured. We did the entire sales process online which was great. The next day they delivered my car, couldn' More

by juliehenry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hagen Bernecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Malott
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Jul 27, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for your five-star review. We’re pleased you found our facility welcoming and enjoyed a stress-free online process with next-day delivery. Hagen and our team are thrilled to have made your Mercedes-Benz purchase so convenient. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 24, 2026

These guys are head and shoulders above every other dealership—I refuse to get my car serviced at any other dealership. Best in the business! More

by Dragos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jul 25, 2026 -

Mercedes-Benz of Fairfield responded

We’re thrilled to be your preferred destination for servicing your AMG GLE 53. Thank you for making us your go-to choice, and we look forward to assisting you again soon. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 23, 2026

Customer Service was great. Dropped of my vehicle for some AC repairs . Marco did a great job and the rest of the team More

by marcosmares23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica DeGuzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for the 5-star rating. We’re glad our team could handle your Subaru XV Crosstrek’s AC repairs so smoothly. Jessica will pass along your compliments to everyone involved. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 22, 2026

Nic handled my service. He was respectful, candid, pointed out an important detail I should take care. Priced it and it was done. All staff was cooperative. I had a lot of q More

by ROSE.BECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nic
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Jul 22, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for recommending our team. We’re pleased our staff provided courteous and transparent guidance, highlighted key maintenance details, and addressed your questions clearly. It’s great to know we handled your Mercedes-Benz service efficiently and you were able to get back on the road promptly. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 17, 2026

All staff friendly attentitive nice friendly hope. Grant comes back to run place Hope this car kakes it here as fast as last one did to me More

by turbo32usc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
An Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2026 -

Mercedes-Benz of Fairfield responded

It’s wonderful to know our team made you feel welcome with attentive, friendly service. Enjoy your new Mercedes-Benz G-Class, and we hope it arrives just as fast as your last vehicle did. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 17, 2026

Excellent product, knowledgeable staff, trustworthy service Shout out for Alondra impeccable Customer care and good advise! More

by rfwallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alondra Coronado
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Jul 17, 2026 -

Mercedes-Benz of Fairfield responded

Thanks for choosing a pre-owned Mercedes-Benz GLE 350 and for praising our knowledgeable team and dependable service. It’s rewarding to know our advice and attentive support made a difference. We hope you enjoy every mile. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 17, 2026

The dealership was professional and showed care to meet the client's needs with the selection of cars. More

by lennis.francis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sacha and phil
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Jul 19, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Fairfield. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

July 16, 2026

Dealership has professional staff, they are courteous, respectful, willing to listen, and provide good advice and service. Area is clean and well kept. More

by gescobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mallanao
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Jul 17, 2026 -

Mercedes-Benz of Fairfield responded

Thank you for recognizing our team’s courteous and respectful approach during your Mercedes-Benz GLE 350 service. We’re glad the service area met your expectations and look forward to assisting you again. Mo Ayubyar General Manager (707) 430-0077 moayubyar@mercedesfairfield.com

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