Mercedes-Benz of Foothill Ranch

The teams at MBFH were professional, friendly, and had many kind follow ups to make sure that I was fully satisfied with the whole process and the car. It was one of my best experiences with car dealersh many kind follow ups to make sure that I was fully satisfied with the whole process and the car. It was one of my best experiences with car dealerships. More

I bought a certified Mercedes Benz C 300 from this dealership (Foothill Ranch) in April. I spent more money on this Certified car because I thought it was worth it and I would be backed by Mercedes Be dealership (Foothill Ranch) in April. I spent more money on this Certified car because I thought it was worth it and I would be backed by Mercedes Benz (I also bought an optional extended warranty). Since it was my second car, I have not been driving this car that much. After a couple of weeks, I noticed a crack on my windshield which had been covered up before. So I brought my car to the dealer and talked to several people ( Kekoa Depitan and Russ Ellis). But they did not take liability for that and told me this car went through rigorous inspections and we have not seen any cracks by the time we inspected this car. That was the funniest excuse that I have ever heard, cause when I received my car three panels inside the car were off and they did not even notice significant issues like that, let alone a crack on the windshield. Just stay away from this dealership and purchase from a more reputable dealership. They are all nice when you are about to buy a car from them but once the sale is closed, they would turn to totally different people. More

Professional, and quick service. Jason (Advisor) was helpful and knowledgeable. He explained the problem, the service, and answered my questions accordingly. Jason (Advisor) was helpful and knowledgeable. He explained the problem, the service, and answered my questions accordingly. More

Excellent customer service- Henry is always so helpful and professional. Definitely recommend Foothill Ranch Mercedes! and professional. Definitely recommend Foothill Ranch Mercedes! More

Always great service. Reliable. Quick turn around. Pleasant employees who are always happy to help and put customers first. Reliable. Quick turn around. Pleasant employees who are always happy to help and put customers first. More

Henry Eiring is a hard worker and very loyal to the employer and take care of customers well. employer and take care of customers well. More

The service advisor was courteous, friendly and understanding. Good customer service and helpful service staff understanding. Good customer service and helpful service staff More

Hello, how are you? I really liked the treatment, the efficiency, the comfort, the friendly staff, the availability of a car while mine was in service, thanks I really liked the treatment, the efficiency, the comfort, the friendly staff, the availability of a car while mine was in service, thanks More

Mercedes is known for their defective glove box. They wanted to charge an arm and a leg to fix it when they know it’s a manufacturer defect They wanted to charge an arm and a leg to fix it when they know it’s a manufacturer defect More

Mike was knowledgeable and helpful. They took care of our issues in a day and kept us apprised of their progress They took care of our issues in a day and kept us apprised of their progress More