Mercedes-Benz of Gainesville

FIRST MERCEDES BENZ I purchased my first Mercedes Benz last week and it was a pleasure to have Mrs. Angela Monroe as my Client Advisor. She immediately impressed my wife I purchased my first Mercedes Benz last week and it was a pleasure to have Mrs. Angela Monroe as my Client Advisor. She immediately impressed my wife and I with her thorough knowledge, enthusiasm, and affable sense of humor. We were treated as if we were longstanding customers and were the clients in the showroom. Angela’s keen intellect of Mercedes Benz and her indefatigable work ethic was reassuring throughout the entire process. I will recommend Mrs. Angela Monroe to friends and family members who are in the market to purchase a Mercedes Benz without any reservation. Additionally, I have no doubt when it’s time to purchase my next Mercedes Benz, the first person I will contact will be Angela. Kevin Wisdom More

Awesome Angie! Angie was a great help in finding my perfect new car! I will call her for my next vehicle purchase as well. Appreciate her taking the time to explain Angie was a great help in finding my perfect new car! I will call her for my next vehicle purchase as well. Appreciate her taking the time to explain everything to me! More

Bought a new car I have bought 5 MB at other dealers before moving to Gainesville. The group here was ultranice, competitive. We also thought the service department pe I have bought 5 MB at other dealers before moving to Gainesville. The group here was ultranice, competitive. We also thought the service department people were great. More

Efficient and quick service From write up to delivery all service was outstanding.Mike met me at the requested time. Did visual inspection of my car and made appropriate service From write up to delivery all service was outstanding.Mike met me at the requested time. Did visual inspection of my car and made appropriate service recommendations. Service was carried out quickly. More

Always great service with none of the up-sell nonsense The service is always top notch. They are the only dealer I've ever experienced that understands 5-star customer service. They deliver to me a loaner The service is always top notch. They are the only dealer I've ever experienced that understands 5-star customer service. They deliver to me a loaner car 1hr away and take my car in for service, and then return it to me and drive the loaner back (and I dont have one of their high-end cars that puts me on some secret VIP list for them either). The sales is great, bought multiple cars from Ken Davis in sales. The service dept (service rep, Dillon Hastie) is great too, never up-selling you with non-sense stuff you don't need. Other dealers have always made servicing your car a dreaded experience; Not, here though, servicing your car here is always a pleasure. More

I’ve always received excellent and personal service. I feel confident that when I leave the dealership after service, my car will perform at its highest capacity and I, in turn, will feel safe as a resul I feel confident that when I leave the dealership after service, my car will perform at its highest capacity and I, in turn, will feel safe as a result. More

Great service by Dillon Hastie! Always a pleasure to visit the dealership especially knowing that Dillon will make sure I leave the dealership with 0 concerns about my car. He commun Always a pleasure to visit the dealership especially knowing that Dillon will make sure I leave the dealership with 0 concerns about my car. He communicates well and makes sure I know about everything going on with my car. More

Fantastic Great service, friendly staff, nice amenities, and an excellent sales person to help us with our purchase. Michelle Biggerstaff was excellent! I have Great service, friendly staff, nice amenities, and an excellent sales person to help us with our purchase. Michelle Biggerstaff was excellent! I have never felt so at ease purchasing a vehicle. More

Truly great attention to customer's requests and needs. Service advisor, Dillon Hastie, as always, gave much attention to the past history of my vehicle, then made suggestions as to the service that would b Service advisor, Dillon Hastie, as always, gave much attention to the past history of my vehicle, then made suggestions as to the service that would be best and then proceeded to have the work accomplished. Following completion of the service, he then reviewed the Quality Vehicle Inspection Form with me that bad been completed by the technician. That form is certainly a very good one to inform any customer and I hope you keep it as a part of all service visits that would be considered helpful to the customer. More

MBZ of Gainesville This is a first rate team doing the service schedules on a world class car. They always do whats asked and consider many extra details that ensures This is a first rate team doing the service schedules on a world class car. They always do whats asked and consider many extra details that ensures that the result will be as trouble free as possible. Thanks and keep up the great work ! Mark More