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Mercedes-Benz of Gainesville

Gainesville, FL

4.7
742 Reviews
Welcome to Mercedes-Benz of Gainesville! Mercedes-Benz of Gainesville in Gainesville, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 565-0224. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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4000 N Main Street

Gainesville, FL

32609

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Showing 742 reviews

December 20, 2018

Always great service with none of the up-sell nonsense The service is always top notch. They are the only dealer I've ever experienced that understands 5-star customer service. They deliver to me a loaner More

by Mike V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Hastie
December 20, 2018

I’ve always received excellent and personal service. I feel confident that when I leave the dealership after service, my car will perform at its highest capacity and I, in turn, will feel safe as a resul More

by Lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Hastie
December 20, 2018

Great service by Dillon Hastie! Always a pleasure to visit the dealership especially knowing that Dillon will make sure I leave the dealership with 0 concerns about my car. He commun More

by Nareeman jamal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Hastie
December 19, 2018

Fantastic Great service, friendly staff, nice amenities, and an excellent sales person to help us with our purchase. Michelle Biggerstaff was excellent! I have More

by Happyhyundai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Myers, Michelle Biggerstaff
December 19, 2018

Truly great attention to customer's requests and needs. Service advisor, Dillon Hastie, as always, gave much attention to the past history of my vehicle, then made suggestions as to the service that would b More

by Larry Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Taylor, Dillon Hastie
December 18, 2018

MBZ of Gainesville This is a first rate team doing the service schedules on a world class car. They always do whats asked and consider many extra details that ensures More

by 003Ninjas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Hastie
December 17, 2018

Fantastic Service It wasn’t easy to get me in the CLA 250 that I wanted because I have no credit. Nevertheless, Angela and the team worked tireless to make it happen fo More

by ScottiHinds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Davis Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Martin
December 17, 2018

Excellent customer service Dillon Hastie is the best! Always a pleasure to work with and his customer service is second to none! Gainesville Mercedes has the best service dep More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Hastie
December 17, 2018

Best Customer Service Advisor It is such a pleasure dealing with Dillon Hastie as my customer service advisor! He is very friendly, professional and has a vast knowledge of Mercede More

by Madonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Hastie, Scott Stephens, Phil Grillo
December 13, 2018

Michelle did a fantastic job helping us pick the right car I highly recommend the Gainesville Mercedes dealership! Michelle was so helpful and so easy to work with. The team they have there is friendly and mak More

by Candace
Recommend Dealer
Yes
Employees Worked With
Michelle Biggerstaff
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