Mercedes-Benz of Gainesville

Always great service with none of the up-sell nonsense The service is always top notch. They are the only dealer I've ever experienced that understands 5-star customer service. They deliver to me a loaner The service is always top notch. They are the only dealer I've ever experienced that understands 5-star customer service. They deliver to me a loaner car 1hr away and take my car in for service, and then return it to me and drive the loaner back (and I dont have one of their high-end cars that puts me on some secret VIP list for them either). The sales is great, bought multiple cars from Ken Davis in sales. The service dept (service rep, Dillon Hastie) is great too, never up-selling you with non-sense stuff you don't need. Other dealers have always made servicing your car a dreaded experience; Not, here though, servicing your car here is always a pleasure. More

I’ve always received excellent and personal service. I feel confident that when I leave the dealership after service, my car will perform at its highest capacity and I, in turn, will feel safe as a resul I feel confident that when I leave the dealership after service, my car will perform at its highest capacity and I, in turn, will feel safe as a result. More

Great service by Dillon Hastie! Always a pleasure to visit the dealership especially knowing that Dillon will make sure I leave the dealership with 0 concerns about my car. He commun Always a pleasure to visit the dealership especially knowing that Dillon will make sure I leave the dealership with 0 concerns about my car. He communicates well and makes sure I know about everything going on with my car. More

Fantastic Great service, friendly staff, nice amenities, and an excellent sales person to help us with our purchase. Michelle Biggerstaff was excellent! I have Great service, friendly staff, nice amenities, and an excellent sales person to help us with our purchase. Michelle Biggerstaff was excellent! I have never felt so at ease purchasing a vehicle. More

Truly great attention to customer's requests and needs. Service advisor, Dillon Hastie, as always, gave much attention to the past history of my vehicle, then made suggestions as to the service that would b Service advisor, Dillon Hastie, as always, gave much attention to the past history of my vehicle, then made suggestions as to the service that would be best and then proceeded to have the work accomplished. Following completion of the service, he then reviewed the Quality Vehicle Inspection Form with me that bad been completed by the technician. That form is certainly a very good one to inform any customer and I hope you keep it as a part of all service visits that would be considered helpful to the customer. More

MBZ of Gainesville This is a first rate team doing the service schedules on a world class car. They always do whats asked and consider many extra details that ensures This is a first rate team doing the service schedules on a world class car. They always do whats asked and consider many extra details that ensures that the result will be as trouble free as possible. Thanks and keep up the great work ! Mark More

Fantastic Service It wasn’t easy to get me in the CLA 250 that I wanted because I have no credit. Nevertheless, Angela and the team worked tireless to make it happen fo It wasn’t easy to get me in the CLA 250 that I wanted because I have no credit. Nevertheless, Angela and the team worked tireless to make it happen for. The service at MB of Gainesville is FANTASTIC! More

Excellent customer service Dillon Hastie is the best! Always a pleasure to work with and his customer service is second to none! Gainesville Mercedes has the best service dep Dillon Hastie is the best! Always a pleasure to work with and his customer service is second to none! Gainesville Mercedes has the best service department I have ever worked with. More

Best Customer Service Advisor It is such a pleasure dealing with Dillon Hastie as my customer service advisor! He is very friendly, professional and has a vast knowledge of Mercede It is such a pleasure dealing with Dillon Hastie as my customer service advisor! He is very friendly, professional and has a vast knowledge of Mercedes Benz vehicles. Mercedes-Benz of Gainesville is lucky to have him as an employee! More

Michelle did a fantastic job helping us pick the right car I highly recommend the Gainesville Mercedes dealership! Michelle was so helpful and so easy to work with. The team they have there is friendly and mak I highly recommend the Gainesville Mercedes dealership! Michelle was so helpful and so easy to work with. The team they have there is friendly and make buying a car so easy. Thank you Michelle and the whole team at Gainesville Fl Mercedes More