Mercedes-Benz of Gainesville

Dillon Hadtie is superb!! As always, we are happy to have Gainesville Service for our car needs! Dillon Hadtie is the best!! However they forgot to put a dab of paint on a pai As always, we are happy to have Gainesville Service for our car needs! Dillon Hadtie is the best!! However they forgot to put a dab of paint on a paint chip on my door. More

Emergency service Traveling from PA to Sarasota had car problems and was told about Mercedes in Gainesville. A very busy service center made time for my car on a Satu Traveling from PA to Sarasota had car problems and was told about Mercedes in Gainesville. A very busy service center made time for my car on a Saturday afternoon. A 6 hour fix for fuel injector. I was traveling along and nice to know someone cared. They could have told me to wait until Monday but they didn’t. Mike very accommodating and assured me it would be fixed so I could continue my trip. Great service! More

My new car experience From the moment my husband and I walked in the dealership at the Mercedes-Benz in Gainesville and met Ken Davis, our whole outlook on car shopping cha From the moment my husband and I walked in the dealership at the Mercedes-Benz in Gainesville and met Ken Davis, our whole outlook on car shopping changed. We felt like we had met a “friend” who understood our wants and needs. The whole process was unbelievably easy and everyone involved so nice and friendly. More

Disgusted and worn out. Turning it over to State Farm. Had my SLK In the shop after an accident, I made the mistake of telling the insurance company I only wanted Mercedes of Gainseville to work on it due Had my SLK In the shop after an accident, I made the mistake of telling the insurance company I only wanted Mercedes of Gainseville to work on it due to the fact they’ve always serviced the vehicle since I’ve owned it. (Oil, alignment and lubing the top)They were to repair a cylinder in the top, a marker lamp and the power steering pump, they suggested replacing the intake manifold. After they made the repairs my roof leaks, the car idles like a 1976 Volkswagen Beetle and when I turn the steering wheel the power steering squeals. I’ve taken it back several times to have different issues pertaining to the original repairs addressed and they say they can’t find anything wrong with it. On top of that they’ve charged me 150.00 to 190.00 each time. I’m now turning it over to the insurance company to handle as I have no patience to deal with Mercedes of Gainseville ever again. Went to the bank to obtain a pre-approval letter for 60,000. My wife and I are going to Tallahasee and Tampa to look at the E Class and 5 Series BMW. Thanks for pushing my buttons, it was time for a family car anyway. More

Obtained a new car The experience I received was very professional, informative and courteous. The people were very knowledgeable with the subject matter, and they expl The experience I received was very professional, informative and courteous. The people were very knowledgeable with the subject matter, and they explained things very thorough. More

Absolute Professionals The staff at Mercedes Benz of Gainesville is one of the most professional and courteous groups of people I've ever met. I cannot stress how awesome my The staff at Mercedes Benz of Gainesville is one of the most professional and courteous groups of people I've ever met. I cannot stress how awesome my experience was working with them. Do yourself a favor and give them the opportunity to prove why you should do business with them. I would strongly recommend them to my friends and family. More

Annual pre paid Vehicle maitenance We have had little or not much interaction with the center, however, apart from some unpleasant but expected coldness from your showroom staff, Mr. St We have had little or not much interaction with the center, however, apart from some unpleasant but expected coldness from your showroom staff, Mr. Strickland made up for it all.He is SUPER!!!! More

Thanks Mercedes Good job overall, glad courtesy cars are available, one reason that I will bring my car in for service again. Nice convenient, friendly staff. Tha Good job overall, glad courtesy cars are available, one reason that I will bring my car in for service again. Nice convenient, friendly staff. Thanks happy customer More

Great staff! Warm welcome, friendly, helpful with selection of vehicle. Nice test drive and explanation of control devices inside the vehicle. Extended invitation Warm welcome, friendly, helpful with selection of vehicle. Nice test drive and explanation of control devices inside the vehicle. Extended invitation to call at any time for questions or service. More

Always a good experience at Gainesville MB sales to service Went in for a minor service and car wash and walked out with my problem dealt with and a new car. Very professional staff from sales to service. Went in for a minor service and car wash and walked out with my problem dealt with and a new car. Very professional staff from sales to service. More