Mercedes-Benz of Gainesville

GREAT seevoce Service GREAT I just didn't like that the guy who helped had tobacco in his mouth. I personally didn't think it was professional. Service GREAT I just didn't like that the guy who helped had tobacco in his mouth. I personally didn't think it was professional. More

However The service department forgot to turn off the ‘service overdue ‘ message on the C 300! So we see this message every time we turn on the engine! Very a The service department forgot to turn off the ‘service overdue ‘ message on the C 300! So we see this message every time we turn on the engine! Very annoying! More

Who better than Mercedes to manage your Business Fleet? Our business has a fleet of Mercedes Sprinter vans, which are maintained by Mercedes of Gainesville. The team at Mercedes helps us maintain and keep o Our business has a fleet of Mercedes Sprinter vans, which are maintained by Mercedes of Gainesville. The team at Mercedes helps us maintain and keep our vehicles on the road. Our service advisor, Mike Potteiger, assists with getting us appointments quickly and they even pick-up/drop-off the vehicles before and after appointments. Beyond that, Mike has been a pleasure to work with. Because of our great experience with our company vehicles, many of our employees have even purchased Mercedes vehicles for our personal cars (Thanks Matthew Sloan)! More

Service It was my first visit to get service on my Mercedes E350. My service advisor Dillon O'Brien made everything so easy.He explained what needed to be don It was my first visit to get service on my Mercedes E350. My service advisor Dillon O'Brien made everything so easy.He explained what needed to be done, and gave me an estimate. After the work was completed, the car was washed and it looked great. Dillon told me, if I ever have any questions about the technology in the car any other questions about it, to call him and he would get the answers for me. I thought that was great. I will definitely return when my next service is due More

Service was excellent, no complaints. I give everyone an excellent rating. I don't need 25 words to make this clear, everyone I've dealt with in past and now I have no complaints. I've b I give everyone an excellent rating. I don't need 25 words to make this clear, everyone I've dealt with in past and now I have no complaints. I've been a customer since it was Kraft and many of those I work with came from Kraft, that was in the 80s. As far as what I will do after my warranty is up, don't know. More

Excellent Experience! Outstanding Customer Service and even better experience! Angela and Gary were both professional, personable and polite! They did not take all my day t Outstanding Customer Service and even better experience! Angela and Gary were both professional, personable and polite! They did not take all my day to complete the purchase and held my best interest at heart! I will definitely be back and will recommend to all my friends! More

Exceptional customer service The service representative was professional, knowledgeable, and eager to assist especially with answering all my questions and explaining the meaning, The service representative was professional, knowledgeable, and eager to assist especially with answering all my questions and explaining the meaning, reasoning/cause, and suggestions for my tune up service. He also listened and understood my concerns. He made the over all customer experience easy and less stressful. More

Angie is the bomb I purchased my C63 from 350 miles away. Had it not been for her, the whole process would not have been so easy and enjoyable! I purchased my C63 from 350 miles away. Had it not been for her, the whole process would not have been so easy and enjoyable! More

great dealer He is so passionate and helpful to me. He is a so nice person, who can answer your question patiently. He also contact you after you have bought a car He is so passionate and helpful to me. He is a so nice person, who can answer your question patiently. He also contact you after you have bought a car and help you if you have any question More

Great Experience Dillon O'Brien was my service rep and I found him to be very professional, and someone who seemed to really care about his customers. My experience wa Dillon O'Brien was my service rep and I found him to be very professional, and someone who seemed to really care about his customers. My experience was very stress-free, because he kept me informed of the progress of my car while it was there, and he was a pleasure to work with! More