Mercedes-Benz of Gainesville - Service Center

Excellent customer service Dillon Hastie is the best! Always a pleasure to work with and his customer service is second to none! Gainesville Mercedes has the best service dep Dillon Hastie is the best! Always a pleasure to work with and his customer service is second to none! Gainesville Mercedes has the best service department I have ever worked with. More

Friendly with quick and reliable service Brett was wonderful to work with and I never had to worry about anything. Brett did a great job staying in touch about what was going on with my vehic Brett was wonderful to work with and I never had to worry about anything. Brett did a great job staying in touch about what was going on with my vehicle. Great service and I will be returning! More

Service Their service Department is excellent first rate. Service department always gets me the first available appointment and they are extremely timely on t Their service Department is excellent first rate. Service department always gets me the first available appointment and they are extremely timely on the completion of the work that they perform More

Vehicle Maintenance Great service! I appreciate how they are upfront with cost of repair amounts before servicing. Linda did a wonderful job with keeping in communicatio Great service! I appreciate how they are upfront with cost of repair amounts before servicing. Linda did a wonderful job with keeping in communication and providing a driver for my pick up. More

Car picked up and seviced,loaner dropped off and picked up. Dealer changed oil, checked fluids , tires, wipers ,etc. Forgot to reset oil service reading, but came back up yesterday to do so. Overall very satisf Dealer changed oil, checked fluids , tires, wipers ,etc. Forgot to reset oil service reading, but came back up yesterday to do so. Overall very satisfied. More

Professional, friendly service in a Ritz Carlton environment This a a beautiful space for lounging and waiting for the service to complete. My advisor was new to me but just as friendly and professionals as the This a a beautiful space for lounging and waiting for the service to complete. My advisor was new to me but just as friendly and professionals as the other two advisors I have dealt with in the past. The coffee was good and the there was a good selection of snacks. Stong wifi enabled good streaming video. This is the nicest place I have had my car serviced (eight cities ober the years)... More

good job mercedes service people were very friendly and courteous only downside to my visit was because i was there longer than i anticipated i was using my phone and b service people were very friendly and courteous only downside to my visit was because i was there longer than i anticipated i was using my phone and battery went dead and there were charging ports but non fitted my phone but i did make the service attendant aware of it so hopefully next visit you guys will have it More

Recall Prompt and accurate service, even washed my car. Took me to work and delivered the car to me when the service was complete. The next day tire pressure Prompt and accurate service, even washed my car. Took me to work and delivered the car to me when the service was complete. The next day tire pressure was low, stopped by unannounced and they took me right in and fixed the pressure in less than 5 minutes! More

Great customer service at this dealership! Very thorough and prompt. Alonzo was very detailed in the service performed. I highly recommend and will be returning again! at this dealership! Very thorough and prompt. Alonzo was very detailed in the service performed. I highly recommend and will be returning again! More

Above and beyond! Service took care of the issue without hesitation! Dillon listened to my description regarding the issue with my Sprinter. Promptly relayed informatio Service took care of the issue without hesitation! Dillon listened to my description regarding the issue with my Sprinter. Promptly relayed information to technicians. Problem solved! More