Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Grapevine
Grapevine, TX
1,968 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,968 reviews
May 01, 2025
Terrible experience, terrible service from this sales guy and will never recommend doing business here and will never recommend doing business here More
by John
Employees Worked With
April 30, 2025
Very helpful Answered all for the questions Found the car we wanted and had a good test drive car we wanted and had a good test drive More
by Steve
Employees Worked With
April 29, 2025
I recently purchased a vehicle from Grapevine Mercedes and I couldn’t be happier with the experience. From the moment I walked in, Chade made me feel welcome and taken care of. They were knowledgeable, pa and I couldn’t be happier with the experience. From the moment I walked in, Chade made me feel welcome and taken care of. They were knowledgeable, patient, and never pushy—exactly what you hope for when making a big purchase. They listened to what I was looking for, walked me through several options, and answered all of my questions without any pressure. They even helped me get a great financing deal and took the time to make sure I understood everything before signing. The entire process was smooth and stress-free. If you’re in the market for a new or used car, I highly recommend asking for Chase. He truly went above and beyond! More
by Dylan
Employees Worked With
April 29, 2025
Jake is the best! From start to finish the buying experience was smooth, professional, efficient, and pleasant, which I did not have experienced in another dealership From start to finish the buying experience was smooth, professional, efficient, and pleasant, which I did not have experienced in another dealership. Jake responded to our online request promptly, had the car ready for viewing and testing when we arrived, he also arranged the new car to be delivered to our home. I had the absolute pleasure of working with Jake Myers. More
by C Daniels
Employees Worked With
April 28, 2025
We had a great experience with Jacob at Avondale dealership right from selecting our car till finalising all the paper work. We were looking for a car upgrade and he walked us through the entire pro dealership right from selecting our car till finalising all the paper work. We were looking for a car upgrade and he walked us through the entire process. He was very patient and informative throughout our buying process. Such a great service is the reason why we like working with Mercedes Benz folks since last 5 years. I’d highly recommend working with him. More
by Sushil Sharma
April 28, 2025
Chase Kibodeaux was absolutely the best to work with. He explained all features and made the buying process easy. Would highly recommend buying from him. Thank you Chase! He explained all features and made the buying process easy. Would highly recommend buying from him. Thank you Chase! More
by shae_k74
Employees Worked With
April 23, 2025
Relaxed atmosphere, well managed, and had a great overall experience. We were in and out in a new car in less than an hour. experience. We were in and out in a new car in less than an hour. More
by opamfil
Employees Worked With
April 23, 2025
Jake was great to work with. He helped me with finding the perfect car, and was very patient. He helped me with finding the perfect car, and was very patient. More
by Hanada
Employees Worked With
April 22, 2025
This is the second car we’ve purchased from Mercedes-Benz Grapevine in the last two years and we love the dealership and Jacob Myers. Jake walked us through both purchases, advising and guiding us every st Grapevine in the last two years and we love the dealership and Jacob Myers. Jake walked us through both purchases, advising and guiding us every step of the way, making the process seamless and easy. He was professional, knowledgeable and a lot of fun and actually made the whole car-buying experience enjoyable. We highly recommended the dealership and especially Jacob Myers. More
by karenfreedman1
Employees Worked With
