Mercedes-Benz of Grapevine

Stacie Esteban Excellent customer service from start to finish. They went above and beyond our highest expectations. This is our second purchase and will come back Excellent customer service from start to finish. They went above and beyond our highest expectations. This is our second purchase and will come back again. More

First experience with Park Place Mercedes-Benz Grapevine From the moment we walked in the door we were made to feel welcome an although Doug was with another customer he introduced us to Rock and they both h From the moment we walked in the door we were made to feel welcome an although Doug was with another customer he introduced us to Rock and they both helped us pick out the right car for our needs and the whole buying process was like a symphony and everyone was there working together to make sure we had best experience. We have found a dealership for life. More

C 250 Mr. Cline was incredible. The whole service team at Park Place was incredible. I will definitely be returning in the near future and requesting Mr. Cl Mr. Cline was incredible. The whole service team at Park Place was incredible. I will definitely be returning in the near future and requesting Mr. Cline's service. More

great experience Mani was great to deal with. He was very patient and helpful thru the process. I was pretty specific as to what I wanted and when that vehicle showe Mani was great to deal with. He was very patient and helpful thru the process. I was pretty specific as to what I wanted and when that vehicle showed up he called immediately and within 24 hours I was driving my 2014 E350. A very easy and smooth transaction!! More

CLA 250 Very helpful and got constant updates on the car status. Great car buying experience and friendly atmosphere all around. Made it as easy as possible. Very helpful and got constant updates on the car status. Great car buying experience and friendly atmosphere all around. Made it as easy as possible. More

Great Service! Smooth and Quick Process! This was my second Mercedes Benz vehicle. This was the best, fastest, and easiest purchase of a vehicle I have experienced. Sam was professional fro This was my second Mercedes Benz vehicle. This was the best, fastest, and easiest purchase of a vehicle I have experienced. Sam was professional from beginning to completion of the sale and afterwards. His customer service is flawless. He made the entire transaction convenient for me, which meant a lot since I was going through a difficult time with a personal issue. I was actually dreading the entire vehicle buying process, but Sam made it flawless. I contacted Sam weeks after my purchase and he was still just as nice and friendly as he was in the beginning. I will/have referred friends and family to the dealership and Sam Turner. More

"Return customer for life!" We just purchased our third Mercedes through Darrin Cline. He listens to what we want and has found us the perfect car at a good price each time. He We just purchased our third Mercedes through Darrin Cline. He listens to what we want and has found us the perfect car at a good price each time. He takes customer service to a higher standard. I would recommend Darrin and Park Place to anyone who is looking for a positive car buying experience. I promise you'll be a return customer too. More

Great service, great response to customer needs, friendly Ross Henderson sold my new 2014 E350 Mercedes to me six weeks ago. Ross is professional, helpful, attentive to customer needs, and a great salesp Ross Henderson sold my new 2014 E350 Mercedes to me six weeks ago. Ross is professional, helpful, attentive to customer needs, and a great salesperson. He is knowledgeable about the business of car sales and understands how to make a deal work. My experience at Grapevine Park Place Mercedes Benz was very positive. I recommend this dealership to anyone interested in buying or leasing a high-performance luxury car that comes with great after-sale service. More

CAR BUYING EXPERIENCE....LIKE NO OTHER We have owned Mercedes Benz vehicles for over 40 years. Our car buying experience with Ross Henderson was exceptional. We found him to be very profe We have owned Mercedes Benz vehicles for over 40 years. Our car buying experience with Ross Henderson was exceptional. We found him to be very professional, courteous and knowledgeable. Ross showed us various cars and we decided to turn in our 2014 E350 MBenz Sport for a 2014 S550 MBenz. This vehicle is truly like no other Mercedes. Thanks Ross for all your help and expertise in making this purchase such a seamless and wonderful experience. More

GREAT EXPERIENCE Lots of friendly faces, our sales rep was terrific, knew the answers to our questions, was and is always there for us. We certainly will be back and Lots of friendly faces, our sales rep was terrific, knew the answers to our questions, was and is always there for us. We certainly will be back and recommend this dealership to our friends and family! More