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Mercedes-Benz of Grapevine
Grapevine, TX
2,001 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,001 reviews
October 23, 2024
I liked a lot Mercedes Benz Grapevine. They have a great sales representatives team. Tom was very nice, knowledgeable and patient during the purchase process of my car. Great service!! They have a great sales representatives team. Tom was very nice, knowledgeable and patient during the purchase process of my car. Great service!! More
by Anawrv
October 20, 2024
I had a written offer from Kelley Blue Book from this dealership. My car was 100% serviced by this dealership during the 3 and 1/2 years I owned it and was in very clean condition only needing tires per dealership. My car was 100% serviced by this dealership during the 3 and 1/2 years I owned it and was in very clean condition only needing tires per my last service there. The dealership reduced the online offer by $8k because they say it needed some tires. I think they were extremely unfair with me and declined there ridiculously offer. More
by Perryjo28
Employees Worked With
October 18, 2024
Excellent service and experience! My new car-buying experience could not have been more enjoyable. My new car-buying experience could not have been more enjoyable. More
by tburesh07
Employees Worked With
October 15, 2024
Grant Adam's was my sales manager. Very patient and knowledgeable about all vehicles to help me make a sound and informed decision. 3rd mercedes bought here. Outstand customer se Very patient and knowledgeable about all vehicles to help me make a sound and informed decision. 3rd mercedes bought here. Outstand customer service. More
by Jasonzitzelberger
Employees Worked With
October 14, 2024
Tom was excellent sales person and have lot of patience, able to close deal. Quickly for better price able to close deal. Quickly for better price More
by pratapreddy
Employees Worked With
Other Employees :
Tylel Null, Ron Michael, Kevin Bedford
October 14, 2024
Tom was creat. He done everything with perfect service and most importantly very fast. Usually buying a car is not nice bureaucracy, but Tom done it very nice! He done everything with perfect service and most importantly very fast. Usually buying a car is not nice bureaucracy, but Tom done it very nice! More
by h42204
Employees Worked With
October 09, 2024
Friendly and responsive dealership. Multiple representatives contacted us regarding our inquiry so we wouldn’t fall through the cracks. Fantastic inventory with multiple options of th Multiple representatives contacted us regarding our inquiry so we wouldn’t fall through the cracks. Fantastic inventory with multiple options of the model we were looking for. Marco was amazingly accommodating and made every effort to ensure we got exactly what we were looking for and at a price that worked for us. More
by steviej1717
Employees Worked With
October 08, 2024
Incredible! After experiencing an accident that totaled my new Mercedes, Marco and crew helped me get into another vehicle quickly. I couldn’t have done it wi After experiencing an accident that totaled my new Mercedes, Marco and crew helped me get into another vehicle quickly. I couldn’t have done it without the friendly, accommodating and transparent staff! More
by Kimjwilson
