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Mercedes-Benz of Grapevine

Grapevine, TX

Overview
Employees
Reviews
Vehicles
4.9
2,179 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle. At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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1300 Texan Trail

Grapevine, TX

76051

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Showing 2,179 reviews

August 22, 2026

The entire crew at Mercedes Benz of Grapevine dealership was amazing and super friendly But, there was one gentleman that really stood out. Jorge Gonzalez. He cared for my husband and I like we were family. More

by Laurie Fraser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for the wonderful review! We’re thrilled to hear the entire Mercedes-Benz of Grapevine team made you feel welcomed and cared for. We’re especially pleased that Jorge Gonzalez went above and beyond to treat you and your husband like family. We truly appreciate your recommendation and will be sure to share your kind words with Jorge and the team. We look forward to serving you again in the future!

August 21, 2026

Great experience getting my first car from Jorge! Dream car, great price, totally transparency. Thanks! More

by adiegosalz
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kai, Chris Stanford
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Aug 24, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for the wonderful review! We’re thrilled Jorge made your first vehicle purchase such a memorable experience. Finding your dream car at a great price with a transparent, seamless process is exactly what we strive for. Congratulations on your first car, and thank you for trusting Jorge and our team to be part of such an exciting milestone!

August 21, 2026

We had a wonderful experience and the most genuine salesman, Jorge. I went with my daughter for her first car buying experience and it was a great day of learning with a wonderful outcome of her dream More

by tonjahays
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 24, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for sharing such a special experience! We’re thrilled to hear Jorge made your daughter’s first car-buying experience welcoming, informative, and memorable. Taking the time to listen, explain the options, and ensure she felt respected and confident throughout the process is exactly the experience we strive to provide. Congratulations to your daughter on her dream car! We truly appreciate your trust in Jorge and our entire team, and we’re honored to have been part of this exciting milestone.

August 13, 2026

Jorge, Khai, Matt and Zach were AWESOME, BEST experience getting a vehicle I’ve had! They were not only patient but super SUPPORTIVE throughout the entire process. I HIGHLY RECOMMEND utilizing them and will More

by krushfit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew McPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khai
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Aug 14, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for the fantastic review! We’re thrilled to hear our team worked together to make this your best vehicle-buying experience yet. Their patience, support, and teamwork reflect the exceptional experience we strive to provide every client. We truly appreciate your recommendation and will be sure to share your kind words with the entire team. Congratulations on your new vehicle!

August 11, 2026

Very helpful and friendly! He was very useful as he spoke Spanish as well. Thank you More

by valeriaflo141
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 12, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for the kind review! We’re delighted to hear you received friendly, helpful service and that being able to communicate in Spanish made your experience even more comfortable and seamless. We truly appreciate your feedback and look forward to serving you again!

August 06, 2026

Jorge and Kia were highly responsive and professional. It was a great buying experience. Much appreciated gentleman! More

by grewilson
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for your kind words! We’re delighted to hear Jorge and Kia provided a responsive, professional, and enjoyable buying experience. We’ll be sure to share your recognition with them. We truly appreciate your business and thank you for choosing us. Congratulations on your new vehicle!

July 31, 2026

The dealership was easy to do business with. Our salesperson Tom was professional and made the whole process seamless. The buying process was simple. I knew what I was willing to pay and we made More

by Dmitri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Mercedes-Benz of Grapevine responded

Thank you so much for sharing this, and we're thrilled to hear about your experience with Tom. We're glad the process was smooth and straightforward, and that he made sure everything was ready for you at pickup. We'll be sure to pass along your kind words to him. We look forward to working with you again in the future, and thank you for choosing Mercedes-Benz of Grapevine for your purchase.

July 26, 2026

Our second Mercedes purchase from this dealership. Tom was top notch and took excellent care of us. He is a great asset to Avondale. More

by jkamprath
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Davius Blackshire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for coming back to us for your second Mercedes, that truly means a lot! We're so glad Tom took such excellent care of you again and made the experience top notch. We couldn't agree more, Tom is a great asset to our team. We'll be sure to share your kind words with him. Thank you for your continued trust, and we look forward to seeing you for many more!

July 25, 2026

Keenan was great. Start to finish! Very professional and helped me find the perfect match! Very happy More

by Shawnee
Recommend Dealer
Yes
Employees Worked With
Keenan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keenan
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Jul 31, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for the great review! We're so happy to hear Keenan made the process smooth and professional from start to finish, and even happier that you found your perfect match! We'll pass along your kind words to Keenan. Congratulations again, and thank you for choosing us!

July 16, 2026

Jorge and all management were wonderful and easy to deal with. Will be buying here again. More

by Lane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Stanford
Print
Jul 16, 2026 -

Mercedes-Benz of Grapevine responded

Thank you for your wonderful feedback! We’re thrilled to hear Jorge and our management team made your experience easy and enjoyable. Providing a seamless, welcoming experience is what we strive for every day. We truly appreciate your trust and look forward to helping you again when you're ready for your next vehicle. Thank you for choosing Mercedes-Benz of Grapevine!

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