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Mercedes-Benz of Grapevine
Grapevine, TX
1,731 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,731 reviews
March 28, 2024
Very professional, and thorough! The BEST in customer service! Made the entire process a very positive experience! The BEST in customer service! Made the entire process a very positive experience! More
by Melissa Frantz
Helpful March 28, 2024
The best buying experience I’ve ever had. They are great to work with . I would buy from them again. They are great to work with . I would buy from them again. More
by cindy
March 18, 2024
Impeccable. Basil was highly professional, service oriented and attentive to my wife and I. The overall service was really highest quality. Basil was highly professional, service oriented and attentive to my wife and I. The overall service was really highest quality. More
by ken.sena
March 17, 2024
Best car buying experience I’ve ever had from salesman all the way to purchase all the way to purchase More
by James kapka
Employees Worked With
March 17, 2024
Tom was exceptional. We live out of town and he was always right next to his phone to get this deal done. Some unfortunate scuffs happened to the car after the walk aroun We live out of town and he was always right next to his phone to get this deal done. Some unfortunate scuffs happened to the car after the walk around video was taken. The auto body tech stayed after on a weekend to get the car back tob perfect before we left on Sunday. More
by jhenderson
Employees Worked With
March 17, 2024
This dealer was quick and efficient in responding to my inquiry. Soon, there-after, I felt confident to fill out my financial application. Mr Lopes was quick to answer all questions regarding the vehicle inquiry. Soon, there-after, I felt confident to fill out my financial application. Mr Lopes was quick to answer all questions regarding the vehicle. Having all these pluses, made it more comfortable for my wife and I to proceed to finally buy our 2023 Chevrolet Silverado RST. More
by j.alvizo
Employees Worked With
March 13, 2024
Great experience with Basel Abbas and the team at MB Grapevine. Professional, patient and thorough...and they have an extensive inventory. I walked away feeling great about my purchase! Grapevine. Professional, patient and thorough...and they have an extensive inventory. I walked away feeling great about my purchase! More
by sroberlander
Employees Worked With
March 12, 2024
Good customer service. Worked with me until I was able to obtain a new vehicle. Basel was very helpful throughout the process. Worked with me until I was able to obtain a new vehicle. Basel was very helpful throughout the process. More
by whiteowl72208
Employees Worked With
