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Mercedes-Benz of Grapevine
Grapevine, TX
1,975 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,975 reviews
October 31, 2022
This is a follow up to my last review. The dealership has been very responsive so I can give them 5 stars. My car new Mercedes GLC 300 still has excessive road noise so I am going to insta The dealership has been very responsive so I can give them 5 stars. My car new Mercedes GLC 300 still has excessive road noise so I am going to install my own noise blocking insulation since it was not performed at the factory. More
by Wjjones
October 18, 2022
Very efficient, no time wasted. Excellent salesman. Happy with experience and new car purchase I made today. Excellent salesman. Happy with experience and new car purchase I made today. More
by Jmcdevitt1
Employees Worked With
October 12, 2022
Henry was great to work with and I got the car I wanted on terms that worked for all parties. They were very busy when I came to sign the final paperwork and Henry even cleaned my car himself! You don’t fi on terms that worked for all parties. They were very busy when I came to sign the final paperwork and Henry even cleaned my car himself! You don’t find that level of customer service very often these days. More
by Robertshelton799
Employees Worked With
Henry Flores
October 08, 2022
Excellent communication without being pushy or overbearing. The process was simple and David was so friendly and his timing of reaching out was always perfect and not at all suffocating as some ca overbearing. The process was simple and David was so friendly and his timing of reaching out was always perfect and not at all suffocating as some car salespersons can be. The purchasing and finance process was also simple, straight forward and efficient. Highly recommend David and MB Grapevine! More
by AngelaD
Employees Worked With
David Canales
September 21, 2022
Amazing service! Drextral Harris was so knowledgeable and helpful. Buying experience was easy and stress free. Drextral Harris was so knowledgeable and helpful. Buying experience was easy and stress free. More
by sflanery
Employees Worked With
September 20, 2022
Thank you Zack and Robert for making the buying experience so easy with world class treatment. Also kudos to Kevin in service and Raul in the body shop for their assistance. MB Grapevine is top not experience so easy with world class treatment. Also kudos to Kevin in service and Raul in the body shop for their assistance. MB Grapevine is top notch! More
by Cathy
