Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Grapevine
Grapevine, TX
2,001 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,001 reviews
December 05, 2020
This is our second car purchased here and the attention and service are outstanding. Went in for service on existing car and left with a new one and service are outstanding. Went in for service on existing car and left with a new one More
by Sam
December 04, 2020
It was a great experience. Bria was an amazing sales lady. Answered every question and was extremely capable and gave us a fantastic and informative lesson on all the workings of the accessories. Loved lady. Answered every question and was extremely capable and gave us a fantastic and informative lesson on all the workings of the accessories. Loved working with Bria. More
by Showard
December 01, 2020
Darrin -Extremely professional, patient and went over Darrin - Extremely professional, patient and went over and beyond to get me what was worth it for me! He got me more than expected for my trade and g Darrin - Extremely professional, patient and went over and beyond to get me what was worth it for me! He got me more than expected for my trade and got me into that was more than I expected, I could get. Darrin will forever be the Sales rep I use! Thank you-Diana! More
by dwatson2249
Employees Worked With
Darrin Cline
November 28, 2020
Great customer service and friendly staff. I was able to get a great deal on a car I really wanted so I am very happy about that. Will return in the future get a great deal on a car I really wanted so I am very happy about that. Will return in the future More
by victorma52
Employees Worked With
Joseph Kim
November 23, 2020
Great experience. Bria was very prompt , approachable and non pushing. In very few phone calls finalize the deal with very good price. Will definitely return. Thanks Bria. non pushing. In very few phone calls finalize the deal with very good price. Will definitely return. Thanks Bria. More
by Wasiq
Employees Worked With
Bria Harrison
November 12, 2020
I had a wonderful experience with this dealership. Joe DiLoreto made the whole process easy and reassuring. He was honest and helpful from the start of the process to the end. I am very grateful for his h DiLoreto made the whole process easy and reassuring. He was honest and helpful from the start of the process to the end. I am very grateful for his help in making us feel taken care of. We definitely felt like we were buying the perfect car. More
by KPatterson
Employees Worked With
Joe DiLoreto
November 11, 2020
My experience at MB Grapevine was very pleasant. My questions were answered professionally and promptly. Bria was professional and knowledgeable about the vehicle. The environment was pressure free and questions were answered professionally and promptly. Bria was professional and knowledgeable about the vehicle. The environment was pressure free and I feel like we got a great deal. I look forward to my relationship with MB grapevine going forward. More
by Ricketts300
Employees Worked With
Bria Harrison
November 06, 2020
While the initial contact was good, the meeting with this dealer was not friendly or inviting. There was no follow up and it seemed they just wanted to push me out of the way. I was not pleased with the pers dealer was not friendly or inviting. There was no follow up and it seemed they just wanted to push me out of the way. I was not pleased with the personal service as I felt it was very impersonal. More
by Cheryl726
Employees Worked With
November 06, 2020
Very easy & pleasant buying experience working with Doug Prince. He was helpful and did a great job providing me with all the information to make an informed purchase. Prince. He was helpful and did a great job providing me with all the information to make an informed purchase. More
by Catiebtd
Employees Worked With
