Mercedes-Benz of Hagerstown

I looked at several other dealerships in town and up to 100 miles away. I must first say their showroom is top of the line; the décor is very inviting. I had been doing research in purchasing a vehicl 100 miles away. I must first say their showroom is top of the line; the décor is very inviting. I had been doing research in purchasing a vehicle for quite a while but was apprehensive due to my stereotypical view and prior experience of “the car salesman”. As a single woman purchasing a vehicle alone can be a daunting task. I had the pleasure of dealing with Wes Whetstone for the purchase of my used 2011 Hyundai Sonata (the previous owner traded it in on a Mercedes). Wes was very friendly and easy to deal with. He was conversational, polite, and professional throughout. The entire experience was top-notch. The service was so exceptional I felt like I was purchasing a $100K Mercedes Benz. I got the automobile I wanted at a lower price and with vastly superior service. Thank you Wes Whetstone for changing my perception of buying a used car. And P.S. I will be back for another box of chocolate. More

I had a great experience purchasing CPO from Mercedes Benz of Hagerstown. Barry London made the process extremely easy and smooth. He has strong technical knowledge of not just the Mercedes I bought, b Benz of Hagerstown. Barry London made the process extremely easy and smooth. He has strong technical knowledge of not just the Mercedes I bought, but also the competitor (BMW, Lexus etc) cars, so was able to illustrate clear distinctions in features. He was very helpful in getting other queries resolved, such as those related to service. I specially appreciate that Barry helped close the deal fast, respecting my time and availability. It would be my pleasure to recommend him and the dealership to anyone interested in new or CPO Mercedes. He makes sure you get the best deal in town... and for miles around ! More

Barry and Robert made our car buying very painless and simple. The negotiation was very easy and fast, and they were very accomodating to our schedules. This is one of the classier auto dealerships that w simple. The negotiation was very easy and fast, and they were very accomodating to our schedules. This is one of the classier auto dealerships that we have dealt with, and we highly recommend them. More

Wes did a great job of finding us the right car at the right price! This is our second transaction with Wes and both times have been a smooth process. He is professional, friendly and willing to conside right price! This is our second transaction with Wes and both times have been a smooth process. He is professional, friendly and willing to consider the needs of the customer. Wes - GREAT JOB! LOVE THE CAR! More

We really appreciated Wes's approach. He was very attentive and easy to work with. We got the deal we wanted without having to haggle. Enjoyed the overall experience at Hagerstown. attentive and easy to work with. We got the deal we wanted without having to haggle. Enjoyed the overall experience at Hagerstown. More

Wes was very helpful from the very beginning three days Wes was very helpful from the very beginning three days ago. He responded to our first request by way of the 'Net within 10 minutes. He gave us e Wes was very helpful from the very beginning three days ago. He responded to our first request by way of the 'Net within 10 minutes. He gave us excellent information about the car and quickly found a certified pre-owned car that is in all respects similar to a brand new vehicle. When we traveled to Hagerstown today Wes honored every detail that he had previously promised - no whiff of "bait-and-switch" nor convenient vagueness about earlier promises. He is entirely ethical, and also a very engaging gentleman who made the whole day into a truly enjoyable and memorable experience. More

I went to the dealership to specifically look at a used vehicle on their lot. From the moment I walked in until the moment I purchased that specific vehicle, the dealership was wonderful. Both Barry and M vehicle on their lot. From the moment I walked in until the moment I purchased that specific vehicle, the dealership was wonderful. Both Barry and Mike were knowlegdeable, kind and friendly. Eventhough I was not purchasing an expensive, shiny new Mercedes they treated as if I was. Barry took the time to explain in detail everything about the car and if he didn't know, he called that dealership to find out. I have not been in for service yet so I can't speak of that yet but I have no doubt that I will be impressed. More

We dealt with Wes for the purchase of a used 2011 Mercedes C-300. Wes was awesome. He was friendly, left me alone to make our own decision. No high pressure or xx. I dealt with 4 dealerships and Mercedes C-300. Wes was awesome. He was friendly, left me alone to make our own decision. No high pressure or xx. I dealt with 4 dealerships and his kindness, trust and allowing us to make our own decision made me go with this dealership. After purchase he remained sincere and thankful and went over the car button by button with us. I would recommend highly! More

Mike was very friendly and knowledgable. He worked very hard to get us the best deal on our new 2012 Mecedes ML350.We are return customers and will deffinetly be back when we need another car. Thanks Mike! hard to get us the best deal on our new 2012 Mecedes ML350.We are return customers and will deffinetly be back when we need another car. Thanks Mike! You rule! More

We worked with West to buy a used Acura TL in late December. We negotiated the price via email, and when we arrived at the dealership, Wes had everything ready to go. The car buying experience took n December. We negotiated the price via email, and when we arrived at the dealership, Wes had everything ready to go. The car buying experience took no more than thirty minutes. We were in and out, with a new car! Wes was very responsive by phone and email, very cordial, and easy to work with. Wes responded immediately to all phone calls and emails, which is a big plus when you are in the car shopping process. The car was immaculately clean when we arrived for the purchase. We highly recommend working with Wes and Mercedes-Benz of Hagerstown. More