**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Mercedes-Benz of Hagerstown
Rob redefined the car buying experience for me. He was extremely professional and knowledgeable; helping me to find the right car for me. Tony made the financing process simple, and was very helpful. This team made for a great overall experience, from start to finish.
I have gotten all of my Mercedes from this dealership and it is by far the best. Barry always does a fantastic job of finding me exactly what I am looking for in a vehicle. Austin and Tony are wonderful as well. I just bought my first SUV and I absolutely love it. I would recommend them to anybody.
Michael Lavrenchik and Tony Mills were very professional with every phase of our buying experience.
There was no financing required, but there was also no pressure to buy extras.
Everything went very smooth.
From the beginning to the end this dealership went above and beyond. Even went as far as delivering the car to my house. Barry London of sales was very knowledgeable with the car, answered any questions I had and even programmed my garage door when the car was delivered. My experience was second to none and can honestly say they've earned a customer for life
I found my salesman Barry to be knowledgeable, polite, accommodating and funny. I felt no pressure to buy; the salesman let the car sell itself. But for the cheesy music in the showroom, I would have rated this dealership 5 stars.
This is my third purchase from Mercedes Benz of Hagerstown. Rob Edmonds and Austin Shemon have been a pleasure to work with every time and Tony Mills makes the financing process quick and easy. I will definitely be making another purchase in the future.
Barry made this, by far, the best car buying experience I have had. Everything was easy and straightforward with no wasted time. He was very responsive and provided answers quickly. 100% satisfied with the entire experience.