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Mercedes-Benz of Hagerstown

4.9

1,470 Lifetime Reviews

1955 Dual Highway, Hagerstown, Maryland 21740
Call (877) 660-2501

1470 Reviews of Mercedes-Benz of Hagerstown

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March 18, 2019

"Excellent ..nothing but the best service"

- hanney shaban

Mike the salesman..is very professional, considerate and honest. My experience with the dealership, could not be better.. I will always refer all my friends to this dealership and especially Mike Lavrenchik..

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Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 16, 2019

"Great customer service"

- Andreea

We had a great experience with this dealer. They were very helpful and did everything they could to help us get our car. Will be back for sure and we do recommend them 100%.

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Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 15, 2019

"Repeat customer, time and time again"

- erica72

Our second time purchasing a car from Barry London! Fast communication and easy transaction. Took the time to review new options on car and continued to reach out to us after purchase. I had a question the second day having the car, I texted him first thing in the morning and he texted me back instantly! Great customer service!

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Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 12, 2019

"Purchase of car"

- feserrf

The experience was excellent. First, our sales person, Kyle Swanson was prepared for us and was very knowledgeable about car, process, and overall competence. Second, even though Tony Mills was taking my money, he knew what he was doing and made sure it was correct. Last, Alex Folz who has services my Mercedes for years was available for information what would make me and my wife happy with our car. His knowledge of both Mercedes products and what we like was invaluable. An excellent experience and I recommend this dealership to anyone who wants to buy a Mercedes. They treat you right.

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Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Alex Folz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tony Mills
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 13, 2019 -

Mercedes-Benz of Hagerstown responded

We hope you and your family are enjoying your brand new ride! Thank you for choosing Mercedes-Benz of Hagerstown!

March 10, 2019

"Great Experience "

- LouLou

The patience was very much appreciated as they waited for my arrival. The service was excellent, enlightening and rewarding. They took the time to explain as much as they could for the short time that remained.

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Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tony Mills
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 13, 2019 -

Mercedes-Benz of Hagerstown responded

We're glad to see you had the excellent experience we strive for each day! Thank you for your business and feedback.

March 08, 2019

"Wonderful experience!"

- escallion

Mike was there as soon as I walked in the door and made me feel welcome; he was knowledgeable and patient. No pressure at all and he made my decision to buy the vehicle easy! Thank you!!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 13, 2019 -

Mercedes-Benz of Hagerstown responded

Thanks for sharing your wonderful experience with Mike! We look forward to your next visit.

March 06, 2019

"First time Mercedes purchase."

- Ronee

Rob was very professional and helpful with our decision on the purchase of our Mercedes. Tony was professional and helpful with all financial and warranty aspects of our purchase.

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Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tony Mills
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 13, 2019 -

Mercedes-Benz of Hagerstown responded

We hope you're enjoying your brand new vehicle! Please let us know how we can further assist you.

March 04, 2019

"Team of professionals"

- C and C

After working with Barry London, Rob Edmonds, and Tony Mills, we can honestly say we've never dealt with such a knowledgeable, friendly, and low pressure staff. Thank you! C and C

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Barry London
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Justin Harbert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tony Mills
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 13, 2019 -

Mercedes-Benz of Hagerstown responded

Our team looks forward to your next visit! Thanks for your feedback!

March 04, 2019

"EXCELLENT EXPERIENCE AND SERVICE !!"

- AMG GIRL

Mike Lavrenchik is a Top notch salesman ..worked with us to find exactly what we have been looking for !! Alex F. in service has always made a point to talk to you even when service isn't needed to see how your doing . GM Justin H always greets us with a smile and a handshake when visiting the dealership .

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Alex Folz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Justin Harbert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 13, 2019 -

Mercedes-Benz of Hagerstown responded

We're proud to provide you with top notch service! Thank you for your review!

March 02, 2019

"wonderful experience"

- Pearl

This is our second vehicle we have purchased. Everyone is so polite and friendly. It is always a pleasure to return to this dealer. Thank you Kyle

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Kyle was very professional and an asset to have on your team
Mar 04, 2019 -

Mercedes-Benz of Hagerstown responded

Thanks for trusting us to help you find your new vehicle! We look forward to your next visit.

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