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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,414 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,414 reviews

October 18, 2024

I have bought many cars over the years and Barry is the best agent that I have ever dealt with. EVER!!! More

by cem1946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Gillions
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kershner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stonebraker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Mercedes-Benz of Hagerstown responded

We're delighted to hear that Barry provided such exceptional service at Mercedes-Benz of Hagerstown! Thank you for sharing your experience, and we hope you enjoy many great drives ahead.

October 17, 2024

We needed a dealership that was efficient and accurate in managing our order. Mercedes-Benz at Hagerstown provided a seamless experience under guidance of Barry London. We appreciate the personal touch an More

by rossleed
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing your experience with us! We're delighted to hear that Barry and the team at Mercedes-Benz of Hagerstown provided efficient service and a personal touch. We appreciate your support!

October 15, 2024

We stopped at Mercedes of Hagerstown to look at a few used cars . We were immediately greeted by Rob Edmonds and he was so patient as we looked at quite a few options. Rob was so well knowledged and we e More

by Niki2242
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing your experience with us at Mercedes-Benz of Hagerstown! We're delighted to hear that Rob provided such knowledgeable and patient service, making the purchase of your new 2025 GLC 300 a breeze. Enjoy every moment in your new car!

October 13, 2024

Beautiful building. Friendly, honest people. Barry London was the best. Enjoyed my experience. Will always recommend More

by pjnizer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Mercedes-Benz of Hagerstown responded

Thank you for the glowing review! We're delighted to hear that Barry and our team at Mercedes-Benz of Hagerstown made your experience enjoyable. We appreciate your recommendation and look forward to serving you again in the future!

October 07, 2024

My Mercedes E400 had moderate body damage. In the parking lot Barry walked by and asked me how many miles the car had. When I told him 150,000 he replied, "You should fix it. These are good fo More

by kj8
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing your experience! It's wonderful to hear that Barry provided such honest and helpful advice at Mercedes-Benz of Hagerstown. We're glad he made a positive impression, and we appreciate your continued trust in us. Enjoy the ride with both cars!

October 06, 2024

Here’s a concise review for a salesperson: Kyle is an outstanding salesperson who consistently exceeds targets. His in-depth product knowledge, excellent communication skills, and ability to build strong More

by thaismediaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing such a glowing review! We're delighted to hear that Kyle provided exceptional service and made your experience at Mercedes-Benz of Hagerstown so positive. Enjoy your new purchase, and feel free to reach out if you need anything else!

October 06, 2024

I bought a GLC 300 with premium package. I found it online and make an eeservation. When I went there, the car is in good condition and a good price. The salesman is very nice, and they are More

by Lingjie Zhou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Mercedes-Benz of Hagerstown responded

Thank you for choosing Mercedes-Benz of Hagerstown! We're delighted to hear that your experience with us was smooth and honest, especially compared to other dealerships. Enjoy your new GLC 300!

October 04, 2024

Wonderful experience. Love my new car. Thanks to everyone who helped me. Enjoyable experience. Amazing. More

by ashleykakaziotis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Livelsberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Mercedes-Benz of Hagerstown responded

We're delighted to hear you had a wonderful experience with us at Mercedes-Benz of Hagerstown! Enjoy your new car, and thank you for the kind words. We're here if you need anything in the future!

October 04, 2024

Top drawer guy…. really enjoyed working with him. No pressure just fact and to the point. I would highly recommend him to my family and friends. More

by edmgap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Mercedes-Benz of Hagerstown responded

We're delighted to hear you had a great experience with our team at Mercedes-Benz of Hagerstown. Thank you for recommending us to your family and friends! We look forward to assisting you again in the future.

October 01, 2024

He took great care of us and got us the car we wanted. He and the rest of the management staff gave us a great and affordable deal on a great car. We can’t say enough about everybody at the dealership. More

by Lannonmr2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Gillions
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Mercedes-Benz of Hagerstown responded

Lannon, we're delighted to hear that you had such a positive experience with our team at Mercedes-Benz of Hagerstown. Thank you for recommending us and sharing your kind words about Marty, Alex, Justin, and the rest of our staff! Enjoy your new car!

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