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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,506 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,506 reviews

November 07, 2011

It is liking buying a used car from Costco. Simple, straight forward, upfront best price. No hazzle and no pressure. Tried 2 SUVS. Selected ML350 and it is awesome. Mike Lavrenchik is fabulous. Mr. Buc More

by Parthasarathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
November 03, 2011

We lesed a 2012 Mercedes ML350 from Wes Whetstone in Hagerstown about 2 weeks ago. He was very nice & gave us a good deal. He was very easy to get in touch with. More

by ayshaaslam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Whetstone
October 31, 2011

We have now purchased 3 new cars from Mike and have always been very happy with the results. He greets us with open arms and goes out of his way to make our visit comfortable. He readily addresses ou More

by vcoleman16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lavrenchik, Michael Lavrenchik
October 29, 2011

We went to have our 2005 350ml serviced but instead bought a new car. Both the service department and the sales team were very pleasant and helpful. More

by aileen henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Whetstone
October 29, 2011

This is the 3rd mercedes I've bought at Mercedes of hagerstown. I must say Barry London and Rob Buchanon went above and beyond during the sales process I got the car I wanted and the payment I wanted a More

by DaleFletcher1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London Robert Buchanon
October 24, 2011

Mr Wetstone was very professional and friendly. He worked closely to arrive an acceptable price. He was very helpful in explaining and setting up the new car and its functions. I would highly recommend him. More

by vdatta1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Whetstone
October 22, 2011

This was our second Mercedes from Mercedes Benz of Hagerstown, and the experience has been outstanding each time. Both Wes Whetstone and Robert Buchanon were friendly, knowledgeable, and interested i More

by thoffner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Whetstone, Robert Buchanon
October 19, 2011

We just purchased our third car from Mr. Lavrenchik and each time has been a great experience. This last visit took less than an hour at the dealership! He even came in on his day off to work with us!! Tha More

by julesorrn
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchick, Michael Lavrenchik
October 18, 2011

This is the third vehicle I've purchased from Mercedes Benz of Hagerstown. I'd been looking at various Volvo and BMW models but was drawn back to Mercedes because of this dealership and the quality of th More

by labsmom
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry Londomn
October 16, 2011

This is not the first MB that we have bought from this dealership, and it won't be the last! Mainly because of the professional staff, including managers. Barry London is an exceptional, detail oriented More

by nssaif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London, Robert Buchanan
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