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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,506 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,506 reviews

October 14, 2011

The friendliest dealership I have ever worked with in buying a vehicle. Barry London was knowledgeable about the vehicle and was able to show us what every feature did on the vehicle. At most dealerships More

by jspike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
October 10, 2011

Excellent experience. Jacquelinyn did a great job helping with selection and delivering the car. Justin and Rob were great at going over the buy options and final paperwork. Very satisfied. More

by jhershey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquelyn Payne
October 10, 2011

Mike was a very good sales person. He was able to give me the time I needed to think about what I wanted to do. I came in on a Thursday evening not sure what car I wanted to buy. He helped evaluate and appra More

by demynted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lavrenchik, Michael Lavrenchik
October 10, 2011

Most individuals are very cognizant of what they spend Most individuals are very cognizant of what they spend and with whom they spend it with. I work for my money and I rarely spend it with those who I d More

by fparousis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Whetstone/ Rob Buchanan
October 02, 2011

MB of Hagerstown is a really unique dealership which is why I gave them the top rating possible. It is located in a small town (but right off the interstate, so easy to get to) and it has a traditional cu More

by garyklein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : 2
October 01, 2011

I just purchased a MB-S550 from MB of Hagerstown on 9/29/2011. Barry London was great, he was very knowledgeable with the car and its features. Barry was willing to work with me to reach a final reas More

by SoccerPham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
September 30, 2011

Mike Lavrenchik did everything possible to communicate that he woud be there for me, unlike my last salespersona, not at MB. We will see if he meant what he said. Tom, my husband, and I will be going back More

by Ladylinda47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lavrenchik, Michael Lavrenchik
September 29, 2011

Great Guy, competent and very pleasant to work with. Good luck to you Michael ! I hope to do more business with you in the future! More

by alen6336
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mclean, Michael Lavrenchik
September 29, 2011

We are buying our third Mercedes from this dealership. They treat us with courtesy and respect our busy schedule. Their knowledge of the vehicle we are looking for is excellent. Their service is always More

by se kazary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
September 28, 2011

So far.... Wonderful! And now i need more words cause I have to have at least twenty-five. I thought succinct was good, but wordyness gets me through. More

by DocPINCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barry London
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