Mercedes-Benz of Hagerstown

This is the third vehicle I've purchased from Mercedes Benz of Hagerstown. I'd been looking at various Volvo and BMW models but was drawn back to Mercedes because of this dealership and the quality of th Benz of Hagerstown. I'd been looking at various Volvo and BMW models but was drawn back to Mercedes because of this dealership and the quality of the vehicle. Barry London is an excellent sales consultant. He was very responsive with my phone calls and emails always answered immediately. Barry is also extremely knowledgeable of each feature of a vehicle. My trade-in was a 2003 model so there were many changes in the 2009 model I purchased. Barry patiently explained everything that was different and set the car to my preferences so I felt quite comfortable when I drove away. The entire sales staff is professional and pleasant as well as the dealership being clean and well furnished/maintained. My past and present experiences with Mercedes Benz of Hagerstown have been very favorable and look forward to dealing with them in the future. More

This is not the first MB that we have bought from this dealership, and it won't be the last! Mainly because of the professional staff, including managers. Barry London is an exceptional, detail oriented dealership, and it won't be the last! Mainly because of the professional staff, including managers. Barry London is an exceptional, detail oriented person, who is very professional, friendly and knowledgeable. More

The friendliest dealership I have ever worked with in buying a vehicle. Barry London was knowledgeable about the vehicle and was able to show us what every feature did on the vehicle. At most dealerships buying a vehicle. Barry London was knowledgeable about the vehicle and was able to show us what every feature did on the vehicle. At most dealerships you feel that the salesman is only out for his commission and could care less about the person buying the vehicle. At this dealership I felt as if I was a family friend at a reunion. I would definitely recommend this dealership, and will recommend to family and friends. More

Excellent experience. Jacquelinyn did a great job helping with selection and delivering the car. Justin and Rob were great at going over the buy options and final paperwork. Very satisfied. with selection and delivering the car. Justin and Rob were great at going over the buy options and final paperwork. Very satisfied. More

Mike was a very good sales person. He was able to give me the time I needed to think about what I wanted to do. I came in on a Thursday evening not sure what car I wanted to buy. He helped evaluate and appra the time I needed to think about what I wanted to do. I came in on a Thursday evening not sure what car I wanted to buy. He helped evaluate and appraise my trade in and was able to negotiate a bottom line price on a new car that same day. I told him that I still wasn’t sure and needed to talk it over with the family. I ended up coming back on that Saturday to wrap it up. The paperwork went fast and before we knew it, we were driving away with a new Mercedes. This is the fourth car I have purchased from Mercedes of Hagerstown. Great dealership Thanks! More

Most individuals are very cognizant of what they spend Most individuals are very cognizant of what they spend and with whom they spend it with. I work for my money and I rarely spend it with those who I d Most individuals are very cognizant of what they spend and with whom they spend it with. I work for my money and I rarely spend it with those who I do not feel positive about. I I look forward to referring friends to a quality business great experience in general and it was evident that the mission was to keep me happy and have my business. Everyone was very accommodating and the experience in general was very positive. More

MB of Hagerstown is a really unique dealership which is why I gave them the top rating possible. It is located in a small town (but right off the interstate, so easy to get to) and it has a traditional cu why I gave them the top rating possible. It is located in a small town (but right off the interstate, so easy to get to) and it has a traditional customer friendly ethos. My sales guy Barry London knows more about MB than anyone I have ever dealt with. He explained the features of a highly technologically advanced vehicle (ML 550) in a simple and easy to understand fashion. He is a patient and knowledgeable guy who gave me his mobile number and told me I could call him anytime when I had questions. I have purchased dozens of cars over the years and not one salesman gave me his cell phone number. Austin Shemon the finance guy was terrific too. MB Hagerstown has a superior web site which is what attracted me in the first place. I saw a car I liked and was able to chat with Barry right away. I drove 80 miles to buy a car from these guys based on my sense that they are honest and would be excellent to deal with. I was right! More

I just purchased a MB-S550 from MB of Hagerstown on 9/29/2011. Barry London was great, he was very knowledgeable with the car and its features. Barry was willing to work with me to reach a final reas 9/29/2011. Barry London was great, he was very knowledgeable with the car and its features. Barry was willing to work with me to reach a final reasonable price. I was very happy with the whole experience, thanks to the knowledgeable and friendly staff especially Barry. More

Mike Lavrenchik did everything possible to communicate that he woud be there for me, unlike my last salespersona, not at MB. We will see if he meant what he said. Tom, my husband, and I will be going back that he woud be there for me, unlike my last salespersona, not at MB. We will see if he meant what he said. Tom, my husband, and I will be going back to the dealership to get the kinks knocked out as we begin to understand and work all the bells and whistles. Mike was friendly, courteous, respectful, fun, professional and serious about getting us into the right car for us! I appreciate that greatly b/c then the car sells itself. I believe that that past 12 year's worth of comments are correct b/c he is all that he can be as a car salesman. He is thorough, frank, direct, honest, takes all the time one needs and is a good family man with a beautiful granddaughter, who is the apple of his eye and his affections. thanks, mike, for a great deal and great salesmanship and marketing! Linda and Tom Jones-Hawkins More

Great Guy, competent and very pleasant to work with. Good luck to you Michael ! I hope to do more business with you in the future! luck to you Michael ! I hope to do more business with you in the future! More