Mercedes-Benz of Hagerstown

This dealership represents the Mercedes Benz brand well. Honest communication, great prices, and quality service set this car buying experience apart from others. I highly recommend this dealership to anyon Honest communication, great prices, and quality service set this car buying experience apart from others. I highly recommend this dealership to anyone interested in new or used car purchases. Wes was my sales consultant and made sure all my questions were answered. He followed up after my purchase with prompt and helpful updates on my vehicle. The service department did a fantastic job as well in detailing and making the improvements on the car. This was a no-hassle experience and the dealership followed up with every request discussed before purchase. More

Alex Folz is a credit to the Service Department of Mercedes-Benz of Hagerstown and should be recognized as a Top Level Service Advisor! Marty Gillions and Alex Folz of the Service Department shou Mercedes-Benz of Hagerstown and should be recognized as a Top Level Service Advisor! Marty Gillions and Alex Folz of the Service Department should recoginzed as Employees that keep customers coming back to the Dealership. Thanks for this User Friendly Dealer Review for Merceder-Benz of Hagerstown. A satisfied "Service Department" Customer! Ron Bowers More

A great experience buying from this dealer - especially through our salesman, Wes Whetstone. From my initial inquiry phone call to Wes, to the final delivery of the car - the it was the smoothest vehicle through our salesman, Wes Whetstone. From my initial inquiry phone call to Wes, to the final delivery of the car - the it was the smoothest vehicle transaction I have ever experienced. We will buy again from Wes Whetstone and the Mercedes Benz Hagerstown dealership in the future! More

I had taken my current Mercedes in for service with no intention of purchasing a new car. As I spoke to Richard and he began telling me about the Winter Sales Event, I started looking around. The next t intention of purchasing a new car. As I spoke to Richard and he began telling me about the Winter Sales Event, I started looking around. The next thing I know, I'm getting a trade in estimate for my car, checked into the financing and the program offered from the dealership was good, everything was made so easy and convenient, I just went with it. I purchased an E Class and I just love it. Richard is just great to work with, almost knows what your thinking before you do, and goes way beyond the call of duty. He is a true asset to your dealership. More

I was very pleased with my buying experience at Mercedes Benz of Hagerstown. My sales consultant, Barry London, was extremely knowledgeable, friendly, prompt and made the overall process very pleasant. He w Benz of Hagerstown. My sales consultant, Barry London, was extremely knowledgeable, friendly, prompt and made the overall process very pleasant. He was attentive without being pushy. He located vehicles which offered my stated specifications. He explained the vehicle's features and demonstrated how to operate them without making it complicated. The dealership's pricing was competitive and met my expectations in dealing with my purchase. I would recommend this dealership to anyone looking for a Mercedes Benz or other quality used vehicle. Finally,I would urge anyone contacting the dealership to specifically seek the assistance of Barry London. More

What an excellent experience!! I can't remember her What an excellent experience!! I can't remember her name, but the young woman I worked with was very professional. During the inspection, the serv What an excellent experience!! I can't remember her name, but the young woman I worked with was very professional. During the inspection, the service tech found a couple of small problems. She came into the waiting area and thoroughly and patiently explained what was found She then presented options on the best way to proceed with the necessary repairs. There was no pressure to get the repairs done immediately.. how refreshing that was. Thank you for an excellent experience... I would give this experience a 10+!! well... minus the car wash part... lol That courtesy left a lot to be desired. I went in with puppy prints on my car and left with puppy prints still on my car... Not complaining, just know that that part of my experience seemed out of character after such a great experience with the rest. Thanks again. More

Barry london was a up front guy,bought the car over the phone. was exacly the way he told me it was.. thank you barry... at no time did I feel presure for this car or anouther.told him what I was looking f phone. was exacly the way he told me it was.. thank you barry... at no time did I feel presure for this car or anouther.told him what I was looking for he told me what he had. Very happy with the car More

re: detail/clean. tire black(?) seemed to splatter on vehicle(white GL)n needed wiped off at home. crome exhaust tips could b cleaned w/ 000steel wool and wd40 to remove grime. Rear skid plate(under bum vehicle(white GL)n needed wiped off at home. crome exhaust tips could b cleaned w/ 000steel wool and wd40 to remove grime. Rear skid plate(under bumper) not wiped off/polished. otherwise very happy w/ job. (dont tell Barry L wife liked E class loaner!!) Thanks! More

Bought my new car 7 years ago at Hagerstown MB and have been getting it serviced there, and only there, ever since. The team there has always been prompt, courteous, and accommodating, plus they always do been getting it serviced there, and only there, ever since. The team there has always been prompt, courteous, and accommodating, plus they always do great work on the repairs / service. I highly recommend them!! More

Easy to get an appointment; always friendly and go out of their way to add value in their customer service and service needs for my vehicles. We trust them to determine what needs to be done with our cars a their way to add value in their customer service and service needs for my vehicles. We trust them to determine what needs to be done with our cars and never worry about them requiring more work than is necessary to address the problem or when providing general service to our cars. In a word they are trustworthy...... More