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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,163 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,163 reviews
February 23, 2022
Nina, you are wonderful and amazing person! !! Thank you so much for your assistance and patience!!! See you around!:) !! Thank you so much for your assistance and patience!!! See you around!:) More
by Ana015usa
Employees Worked With
February 19, 2022
All-around good experience… Oliver was extremely helpful/friendly from the start even stayed almost 2 hours after to get the deal done.. we will definitely be back soon🙂 helpful/friendly from the start even stayed almost 2 hours after to get the deal done.. we will definitely be back soon🙂 More
by Mikey13
Employees Worked With
Everybody was really friendly.. literally the whole dealership😂, Charlie Trauscht, Oliver Kapelski
February 13, 2022
Alec was great to work with but the finance guys were a little bit rude and arrogant. He kept trying to question why I don’t want a warranty after I refused it. He started giving me this gimmick about soft little bit rude and arrogant. He kept trying to question why I don’t want a warranty after I refused it. He started giving me this gimmick about software updates breaking the car. It was just awkward. How ever I understand they want commission. My advice is, take it easy, don’t be so pushy. Other than this, the experience was great. More
by Ibnanwar80
Employees Worked With
Alec Nicoll
February 02, 2022
THE ONLY THING I DIDNT LIKE I DIDNT GET TO TAKE DELIVERY OF MY NEW CAR RIGHT AWAY THEY TOLD ME I HAD TO BE FUNDED BEFORE THE DEALERSHIP WOULD RELEASE MY CAR I HAVE GREAT CREDIT AND I LEFT A $10000 DEPOSIT OF MY NEW CAR RIGHT AWAY THEY TOLD ME I HAD TO BE FUNDED BEFORE THE DEALERSHIP WOULD RELEASE MY CAR I HAVE GREAT CREDIT AND I LEFT A $10000 DEPOSIT More
by lhensley
Employees Worked With
Piotr Siemieniuk
January 17, 2022
The worst experience everThey sell me a new car very The worst experience ever They sell me a new car very very expensive with at least. 15000 dollars more then the regular price at least And I trade The worst experience ever They sell me a new car very very expensive with at least. 15000 dollars more then the regular price at least And I trade in my Mercedes’ 350 E class 2012 in good shape initially they gave me only one thousand dollars The price of my car I told them this is an insulting I don’t believe it Then they gave 3000 dollars in my car and still feel it is rip off They took my car very very cheap and sell me new car with very over price I feel it is rip off I like Mercedes’ cars and I want to have Mercedes’ But I felt the dealer is taking advantage of shortage and my desire to have new car and taking the price they want More
by worood
Employees Worked With
I forgot the name of the manager
January 01, 2022
Jose our car dealer was efficient and a gem to deal with. Very happy customer Very happy customer More
by Maria troiola
December 30, 2021
Truly a smooth process from start to finish. I was lucky enough to work with Tim as our salesman and he walked me through all of the incredible options that were available to me. Due to supply chain issues enough to work with Tim as our salesman and he walked me through all of the incredible options that were available to me. Due to supply chain issues I was told the car would take about 6 months and it was ready in less than 3. A great surprise and a beautiful car. Thank you so much! More
by annweidner
December 23, 2021
The client advisor here is really friendly and helpful! Austin and Peter helped me a lot on both buying the car I wanted and selling the car that I used Austin and Peter helped me a lot on both buying the car I wanted and selling the car that I used More
by bowen0212
December 22, 2021
Michael Connolly and his staff were a pleasure to work with. The staff was very personable and professional. Peter Fiorita was very efficient and the process/experience went extremely well. Claudia, the p with. The staff was very personable and professional. Peter Fiorita was very efficient and the process/experience went extremely well. Claudia, the product specialist was very knowledgeable and provided excellent feedback to the questions I had. Lastly, Mike Spooner had all paperwork ready and I was quickly out the door with my new vehicle. I definitely will recommend Mercedes Benz of Hoffman Estates to family & friends! Gary M. Johnson More
by gary.johnson0704
December 22, 2021
Peter was amazing and patiently answered all our questions. I would recommend this place to anyone questions. I would recommend this place to anyone More
by sshaikh0620
Employees Worked With
