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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,160 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,160 reviews
June 30, 2020
Matt provided excellent service and information. Based on the miles he recommended needed services and followed up with updates, status. He was very helpful and committed to ensure high satisfaction. the miles he recommended needed services and followed up with updates, status. He was very helpful and committed to ensure high satisfaction. More
by KRISH
Verified CustomerEmployees Worked With
Matthew Price
June 30, 2020
Service A1 required Service advisor Matt Price was awesome, very informative and communicated any and all repairs needed. Always great to see him and I feel he is a man Service advisor Matt Price was awesome, very informative and communicated any and all repairs needed. Always great to see him and I feel he is a man of his word. More
by idlebcnu
Employees Worked With
Matthew Price
June 30, 2020
Not one problem. all completed as promised. Will use this service center for all of my Mercedes services. I do miss the ability to have my car washed there. But the all completed as promised. Will use this service center for all of my Mercedes services. I do miss the ability to have my car washed there. But they did do an ok job of washing it with my last service. More
by PAWSAWF1
Employees Worked With
Jason Palmer
June 30, 2020
Robert F. assisted me w/o problems. My only issue is w/ the loaner it’s checked by both parties I find it’s offensive. the loaner it’s checked by both parties I find it’s offensive. More
by diamantekaren
June 30, 2020
Mr.JULIO YOU'RE THE BEST. YOU GIVE US THE ASSISTANCE WE NEVER EXPECT YOU'RE SO VERY RESPECTFUL AND SHOW US THE BEST APPRECIATION OF HOW MERCEDEZ BENZ PERSONNEL WORKS. NEVER EXPECT YOU'RE SO VERY RESPECTFUL AND SHOW US THE BEST APPRECIATION OF HOW MERCEDEZ BENZ PERSONNEL WORKS. More
by FELYCALINGA
Employees Worked With
June 30, 2020
Dropped my vehicle off for Service B and brake inspection. It was determined that both services were due. I received a texted link to recommended service, I approved each service discussed with my inspection. It was determined that both services were due. I received a texted link to recommended service, I approved each service discussed with my SA. I was notified that my vehicle was ready. I paid my service invoice online and picked up my vehicle the following afternoon. The service was seamless- I even forgot my cellphone inside the loaner and my SA was able to track down a porter and retrieve my phone- Triple A service. More
by DIAMONDLANIER
Employees Worked With
June 30, 2020
Mike and Charlie (financing) were a great help in getting our deal done. They were both very busy that day and still managed to make things go smoothly. Thanks again our deal done. They were both very busy that day and still managed to make things go smoothly. Thanks again More
by lorilynn7567
Employees Worked With
Charlie Trauscht, Mike Perez
June 30, 2020
I have always been treated well regardless of the situation I am in for. I was greeted professionally, given an accurate wait time and on my way 100% satisfied situation I am in for. I was greeted professionally, given an accurate wait time and on my way 100% satisfied More
by VIVERS57
June 29, 2020
The experience was superb - from the first phone call to when Peter told us we could go on our way! Very professional and extremely helpful! when Peter told us we could go on our way! Very professional and extremely helpful! More
by russell.foszcz
Employees Worked With
Peter Ciesielski
