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Mercedes-Benz of Hoffman Estates

Hoffman Estates, IL

4.8
1,163 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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1000 West Golf Rd

Hoffman Estates, IL

60169

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Showing 1,163 reviews

July 01, 2020

We had a complicated situation but with the help of Ilona we were able to get everything done. The team was also able to keep our car on hold while we were figuring everything out. Thank you Ilona! We will More

by KMJ97 Katarzyna
Recommend Dealer
Yes
Employees Worked With
Ilona Varyshko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Trauscht
July 01, 2020

Great service and excellent communication. They worked with me understood where I was at and got the deal done. Very professional and put the customer first. More

by ZDANIEL1
Recommend Dealer
Yes
Employees Worked With
Frank Campos, Charlie Trauscht
June 30, 2020

I had a wonderful experience with the sales staff. My saleswoman Stephanie Smith was awesome. She made very throughout the whole process. Plus I got a fair deal. More

by PALEXANDER23
Recommend Dealer
Yes
Employees Worked With
Stephanie Smith
June 30, 2020

Matt provided excellent service and information. Based on the miles he recommended needed services and followed up with updates, status. He was very helpful and committed to ensure high satisfaction. More

by KRISH
Recommend Dealer
Yes
Employees Worked With
Matthew Price
June 30, 2020

I’m satisfied with the work that was done on my car.My car runs like It’s brand new. Thanks Matt and the guys that service my car. More

by ENRICOVILORIA
Recommend Dealer
Yes
Employees Worked With
Matthew Price
June 30, 2020

Service A1 required Service advisor Matt Price was awesome, very informative and communicated any and all repairs needed. Always great to see him and I feel he is a man More

by idlebcnu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Price
June 30, 2020

Not one problem. all completed as promised. Will use this service center for all of my Mercedes services. I do miss the ability to have my car washed there. But the More

by PAWSAWF1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
June 30, 2020

Robert F. assisted me w/o problems. My only issue is w/ the loaner it’s checked by both parties I find it’s offensive. More

by diamantekaren
Recommend Dealer
Yes
Employees Worked With
Ronnie Brazier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Fragoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

Mr.JULIO YOU'RE THE BEST. YOU GIVE US THE ASSISTANCE WE NEVER EXPECT YOU'RE SO VERY RESPECTFUL AND SHOW US THE BEST APPRECIATION OF HOW MERCEDEZ BENZ PERSONNEL WORKS. More

by FELYCALINGA
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

Dropped my vehicle off for Service B and brake inspection. It was determined that both services were due. I received a texted link to recommended service, I approved each service discussed with my More

by DIAMONDLANIER
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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