Mercedes-Benz of Hoffman Estates

Excellent job! Was kept well informed of the status and progress throughout the service event. Service performed was thorough and convenient. Would recommend to others. progress throughout the service event. Service performed was thorough and convenient. Would recommend to others. More

Great Experience Bought a GLC300 earlier this week and the whole process was just great. I have bought vehicles here before and had the same experience. Nina was a fi Bought a GLC300 earlier this week and the whole process was just great. I have bought vehicles here before and had the same experience. Nina was a fine salesperson and worked well with Tom, sales manager, and Jose the technical consultant. More

50,000 mile check up Fabulous service. Discussed needs on phone. You guys came to house, got the car, did the service and returned it to me. So wonderful! Love that conven Fabulous service. Discussed needs on phone. You guys came to house, got the car, did the service and returned it to me. So wonderful! Love that convenience. More

Efficient Service Adapted To The Age Of Covid-19 In the midst of the Coronavirus lockdown, my ML350 announced that it needed Service B7. I took advantage of MBHE's "social distancing" service, where In the midst of the Coronavirus lockdown, my ML350 announced that it needed Service B7. I took advantage of MBHE's "social distancing" service, whereby they collected my car from my home with minimal contact. As well as the 60,000 mile service, they also carried out an MB Service Campaign steering rack bolt replacement, resealed a rocker cover that was leaking oil, installed a new battery, and washed and cleaned the vehicle. My service advisor, Jason Palmer, kept me informed of progress by phone and e-mail. They collected the car at 9:00 am on Monday morning and returned it on Tuesday afternoon. The service experience proceeded smoothly, efficiently and on time. All in all, an excellent service experience. More

Jason was very knowledgeable and took the time to explain things to me. Your dealership was able to get the car towed for my wife which was very appreciative to the both of Us. Thank you Jason and Team things to me. Your dealership was able to get the car towed for my wife which was very appreciative to the both of Us. Thank you Jason and Team More

MB GLS 450 Overall a good experience, nice selection of CPO's vehicles. Accommodated my request to swap wheels, which was much appreciated. Bit of a drive com Overall a good experience, nice selection of CPO's vehicles. Accommodated my request to swap wheels, which was much appreciated. Bit of a drive coming from WI. Kevin More

Very pleasant Charlie was great to work with , no hassle at all , easy going , can not wait to do more business with them in the years to come . Charlie was great to work with , no hassle at all , easy going , can not wait to do more business with them in the years to come . More

Jason is great, and has been great for a long time! I appreciate the relationship and attention Jason has provided over the years. Further, the team behind him that takes care of our car. My family and I appreciate the relationship and attention Jason has provided over the years. Further, the team behind him that takes care of our car. My family and I appreciate it. More

Outstanding service I absolutely love the prompt service I receive. This dealership ensures that I feel comfortable with the work they need to do on my vehicle. I absolutely love the prompt service I receive. This dealership ensures that I feel comfortable with the work they need to do on my vehicle. More

Usual excellent service I have purchased three cars here since 2006 and have always been treated professionally and courteously. Robert Fragoso is an excellent service adviso I have purchased three cars here since 2006 and have always been treated professionally and courteously. Robert Fragoso is an excellent service advisor, one who has earned my trust. I purchased another three year plan and if you plan to keep the vehicle it’s a bargain. More