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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,160 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,160 reviews
April 24, 2020
50,000 mile check up Fabulous service. Discussed needs on phone. You guys came to house, got the car, did the service and returned it to me. So wonderful! Love that conven Fabulous service. Discussed needs on phone. You guys came to house, got the car, did the service and returned it to me. So wonderful! Love that convenience. More
by ALACIVITA
Verified CustomerEmployees Worked With
April 23, 2020
MB GLS 450 Overall a good experience, nice selection of CPO's vehicles. Accommodated my request to swap wheels, which was much appreciated. Bit of a drive com Overall a good experience, nice selection of CPO's vehicles. Accommodated my request to swap wheels, which was much appreciated. Bit of a drive coming from WI. Kevin More
by kkaine
April 23, 2020
Very pleasant Charlie was great to work with , no hassle at all , easy going , can not wait to do more business with them in the years to come . Charlie was great to work with , no hassle at all , easy going , can not wait to do more business with them in the years to come . More
by dragon3
Employees Worked With
Charlie Trauscht
April 23, 2020
Jason was very knowledgeable and took the time to explain things to me. Your dealership was able to get the car towed for my wife which was very appreciative to the both of Us. Thank you Jason and Team things to me. Your dealership was able to get the car towed for my wife which was very appreciative to the both of Us. Thank you Jason and Team More
by SANTIAGO0508
Employees Worked With
Jason Palmer
April 22, 2020
Jason is great, and has been great for a long time! I appreciate the relationship and attention Jason has provided over the years. Further, the team behind him that takes care of our car. My family and I appreciate the relationship and attention Jason has provided over the years. Further, the team behind him that takes care of our car. My family and I appreciate it. More
by PHILIPS0
Employees Worked With
Jason Palmer
April 21, 2020
Usual excellent service I have purchased three cars here since 2006 and have always been treated professionally and courteously. Robert Fragoso is an excellent service adviso I have purchased three cars here since 2006 and have always been treated professionally and courteously. Robert Fragoso is an excellent service advisor, one who has earned my trust. I purchased another three year plan and if you plan to keep the vehicle it’s a bargain. More
by Jacketwatch
Employees Worked With
April 21, 2020
Outstanding service I absolutely love the prompt service I receive. This dealership ensures that I feel comfortable with the work they need to do on my vehicle. I absolutely love the prompt service I receive. This dealership ensures that I feel comfortable with the work they need to do on my vehicle. More
by KCDIRECTOR2000
Employees Worked With
Jason Palmer
April 20, 2020
We were wary of bringing our car in for service during the virus scare. The free pick-up for and delivery after the service was a fabulous customer service touch. Our service writer, Jason Palmer was terr the virus scare. The free pick-up for and delivery after the service was a fabulous customer service touch. Our service writer, Jason Palmer was terrific. More
by CFALK3
Employees Worked With
Jason Palmer
April 20, 2020
Service going in and out the door was amazing! Service advisor Matt was very kind and helpful. Had me updated throughout my service. Will be going back for service(s). advisor Matt was very kind and helpful. Had me updated throughout my service. Will be going back for service(s). More
by FABIANMATA93
Employees Worked With
Matthew Price
April 20, 2020
Great service as always. I am happy to service my sprinter here . Omar and the service team are very knowledgeable , professional and always deliver a great service . Thank you ! sprinter here . Omar and the service team are very knowledgeable , professional and always deliver a great service . Thank you ! More
by ADRIAN.2015
Employees Worked With
Omar
