Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,163 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,163 reviews
March 24, 2020
Best experience ever in my 20+ years of car buying. Treated like family and not just a potential sale. Every interaction was truly awesome. Highly recommend!!! Treated like family and not just a potential sale. Every interaction was truly awesome. Highly recommend!!! More
by BETTYMCCANTS
Verified CustomerEmployees Worked With
Frank Campos, Charlie Trauscht
March 24, 2020
Great Experience Very Friendly team and a great Dealership. Car was clean when I picked it up, and the team did a great job showing me all of the features. Very Friendly team and a great Dealership. Car was clean when I picked it up, and the team did a great job showing me all of the features. More
by atbrown
March 24, 2020
Buying made easy Mike Perez and the team did a great job. The papers were ready to sign and after a short introduction to the new van we drove off in record time. Th Mike Perez and the team did a great job. The papers were ready to sign and after a short introduction to the new van we drove off in record time. Thanks Tim More
by TIMOTHY_ADKINS
Employees Worked With
Charlie Trauscht
March 24, 2020
Was treated with respect and like family by the crew at this location. All aspects of purchasing our vehicle made it a great experience. Would definitely return and recommend this dealership. this location. All aspects of purchasing our vehicle made it a great experience. Would definitely return and recommend this dealership. More
by HITEK MECHANICAL LLC.
Employees Worked With
Kevin Schroeder , Piotr Siemieniuk, Charlie Trauscht
March 24, 2020
Excellent customer service in all areas of purchasing a new vehicle. Sales representative Piotr Siemieniuk was very knowledgeable and eager to answer all questions we had in all our visits. The Finance of new vehicle. Sales representative Piotr Siemieniuk was very knowledgeable and eager to answer all questions we had in all our visits. The Finance official was not pushy for selecting any packages. I am very pleased with this dealership and would not hesitate to recommend anyone. More
by YMINICOMP
March 24, 2020
This dealership has 1. The best place where a customer can find the people that help him very easily. 2. Has the best group of workers that serve the customer very fast and they co operate very well. Th can find the people that help him very easily. 2. Has the best group of workers that serve the customer very fast and they co operate very well. Thank you very much More
by qarmaza
March 24, 2020
They knew exactly what I like! Everyone went above and beyond to make my experience easy and flawless. Tom and David are professional and courtious. I highly recommend asking for th Everyone went above and beyond to make my experience easy and flawless. Tom and David are professional and courtious. I highly recommend asking for them when visiting the store. More
by BZUREK
March 24, 2020
Excellent, my service advisor was punctual and very responsive to my concerns and worries. Overall I will continue to have my car serviced at this dealership. responsive to my concerns and worries. Overall I will continue to have my car serviced at this dealership. More
by JOJOAKADJDOWNTOWN
March 24, 2020
I am very happy . Thank you to the staffs: Payton I am very happy . Thank you to the staffs: Payton ,(salesman) , Tom ( manager) , Mike ( financier) and Jose Garcia .in helping me getting a long aw I am very happy . Thank you to the staffs: Payton ,(salesman) , Tom ( manager) , Mike ( financier) and Jose Garcia .in helping me getting a long awaited dream car. The staffs are so kind and easy to deal with . More
by nildahenry
March 10, 2020
Super excellent service! I came in just to know my options if I can afford to purchase the cheapest priced MB. I came out of this dealership driving one home. The Sales con I came in just to know my options if I can afford to purchase the cheapest priced MB. I came out of this dealership driving one home. The Sales consultant Piotr Siemieniuk has been very gracious and respectful of me as a client in asking questions about the different types of models that I was interested in. He provided all the information I needed to know. He was not aggressive but gave us time to think, review our options and gave us the pros and cons of buying against leasing. We ended up leasing and came to an agreement of putting money down to pull down the monthly payment which we can afford. The Sales Manager Matt McGinn also has been very helpful in clarifying the difference between buying and leasing and the advantage of having an MB which can be affordable and comparable to our Honda Accord car. We ended up test driving the A series which is on a lease special that day. Very good, professional, not too aggressive sales people! More
by ruby3
