Mercedes-Benz of Jacksonville

New to the area so drove my car for service on 12/10 which I scheduled 12/2 and requested a loaner. After almost an hour I was told no loaners available!!! Rescheduled for 12/16. which I scheduled 12/2 and requested a loaner. After almost an hour I was told no loaners available!!! Rescheduled for 12/16. More

Outstanding sales and service department. Always aware that my time is important to me. Had great experience with Frank Mattar in sales... highly recommend him. He works for you and no pressure. Service h that my time is important to me. Had great experience with Frank Mattar in sales... highly recommend him. He works for you and no pressure. Service has been consistently great. More

I was taken care of the minute I arrived and treated nicely. Wade is very courteous and professional. I was pleased with my experience. I nicely. Wade is very courteous and professional. I was pleased with my experience. I More

great service as always good and outstanding service. Always feel welcomed and the courtesy of staff above all others. Timely delivery of my vehicle and work that shows. than good and outstanding service. Always feel welcomed and the courtesy of staff above all others. Timely delivery of my vehicle and work that shows. thanks More

My service advisor Rodney was exceptional. Excellent communication. And fast service well done by the technician. I would strongly recommend this dealership. Thank you all. communication. And fast service well done by the technician. I would strongly recommend this dealership. Thank you all. More

This is the second time my car had not been washed or vacuumed after service. This was a routine maintenance service visit as the car only has 15,500 miles on it vacuumed after service. This was a routine maintenance service visit as the car only has 15,500 miles on it More

My service advisor was professional and courteous. He stayed in contact and provided accurate timing and progress information))) I was treated like a valued customer during my wait))) stayed in contact and provided accurate timing and progress information))) I was treated like a valued customer during my wait))) More

Ray Jones and Drew made our experience incredible. I will be recommending each one of them to my Mercedes Benz owner friends for service needs will be recommending each one of them to my Mercedes Benz owner friends for service needs More

TIRE SERVICE WE CAME TO THE EXPRESS SERVICE AS ONE TIRE OUT OF 4 WE HAD PURCHASED WAS LEAKING AIR. ANDY TROWBRIDGE DID AN EXCELLENT JOB, AS ALWAYS. THEY REPLACED WE CAME TO THE EXPRESS SERVICE AS ONE TIRE OUT OF 4 WE HAD PURCHASED WAS LEAKING AIR. ANDY TROWBRIDGE DID AN EXCELLENT JOB, AS ALWAYS. THEY REPLACED THE TIRE AND WE WERE OUT IN A VERY TIMELY MANNER. HAD A SANDWICH.....GREAT SERVICE AND A GREAT MERCEDES DEALERSHIP...I WILL ALWAYS OWN A MERCEDES!!!!!! More

My service advisor Andy, great job in keeping me advised of the problems with the vehicle..highly recommend this dealership for all your services...thank you of the problems with the vehicle..highly recommend this dealership for all your services...thank you More