Mercedes-Benz of Jacksonville

Joe Rogers-always friendly and has exceptional people skills. The lounge was great with snacks and fast WiFi. Always wonderful service. Lee McMillan the service department manager is wonderful as well. skills. The lounge was great with snacks and fast WiFi. Always wonderful service. Lee McMillan the service department manager is wonderful as well. More

Drew is an Awesome person. Every time I come to Mercedez, he makes me feel like I am a priority. This guys is always on top of the service and he makes me feel valuable. he makes me feel like I am a priority. This guys is always on top of the service and he makes me feel valuable. More

horrible experience so far and we are not done yet.top car shohld recieve top service ,definitely they dont care about costumers satisfaction and their time. car shohld recieve top service ,definitely they dont care about costumers satisfaction and their time. More

I received great service for my car last week at Fields in addition to being treated with exceptional customer service. Yasmin was knowledgable answering my questions and communicated clearly approx what s in addition to being treated with exceptional customer service. Yasmin was knowledgable answering my questions and communicated clearly approx what services were due aand what to expect as costs. He followed up timely and informed me when the car was ready. Thank you Yasmin🤗 More

Awesome as always! Ted Kypreos is a personable, friendly professional service advisor and has an awesome staff. The service department and dealership as a whole are the best! Thanks professional service advisor and has an awesome staff. The service department and dealership as a whole are the best! Thanks More

Ted K. was awesome. Explained in detail my services and demonstrated true professionalism. Customer service was above and beyond from reception to cashier. Thank you. demonstrated true professionalism. Customer service was above and beyond from reception to cashier. Thank you. More

Just moved here from Dayton Ohio. Service here is spectacular! Free breakfast or lunch while you wait. Made to order omelette. Special made to order sandwiches. And the car service and staff are beyo spectacular! Free breakfast or lunch while you wait. Made to order omelette. Special made to order sandwiches. And the car service and staff are beyond belief. Mercedes is a great service company that also sells great cars. More

Jonathan Hill is the greatest! We need to steal him to Southwest Airlines!! Truly exceptional customer service! Great representative of Fields! Very caring and always professional! Southwest Airlines!! Truly exceptional customer service! Great representative of Fields! Very caring and always professional! More

We've had our cars serviced at another location for many years, but when our Service Advisor, Rodney, moved to the Orange Park location, we followed him, even though it is another 15 minutes out of our way years, but when our Service Advisor, Rodney, moved to the Orange Park location, we followed him, even though it is another 15 minutes out of our way. His service and attention has always been outstanding and we were impressed with the professional and kind service from everyone at the new location. More

Rodney’s customer service is always exceptional! I travel from the beach to Orange Park because I know that my car is in trustworthy hands with Mr Rivers! ~Valerie L Smith travel from the beach to Orange Park because I know that my car is in trustworthy hands with Mr Rivers! ~Valerie L Smith More