Mercedes-Benz of Jacksonville

Customers Service was Excellent...Very nice and the Customers Service was Excellent... Very nice and the breakfast was very good .You make customers feel like you really care for you and your car Customers Service was Excellent... Very nice and the breakfast was very good .You make customers feel like you really care for you and your car More

SERVICE ON MY 2019 E400 WAGON AND 2011 E 350 CONVERTIBLE JONATHAN HILL IS AN EXCEPTIONAL SERVICE MGR. I BROUGHT IN TWO CARS AND IT WAS A PLEASANT EXPERIENCE TO DEAL WITH. THE KNOWLEDGE THAT HE HAS ABOUT TH JONATHAN HILL IS AN EXCEPTIONAL SERVICE MGR. I BROUGHT IN TWO CARS AND IT WAS A PLEASANT EXPERIENCE TO DEAL WITH. THE KNOWLEDGE THAT HE HAS ABOUT THE VEHICLES AND HIS PLEASANT DEMEANOR IS EXCELLENT. I HAD A PROBLEM WITH THE FRONT SEAT THAT WAS NOT FULLY ASSEMBLED AT THE GERMAN ASSEMBLY PLANT AND IT WAS TAKEN CARE OF BY JONATHAN. IF I HAD A DEALERSHIP I WOULD WANT THE STANDARD TO BE THE JOB THAT HE EXHIBITS. MIKE More

My service advisor is very helpful and knowledgeable. A true professional. I value his knowledge of the Mercedes-Benz product. I’ll be returning to have my car serviced. true professional. I value his knowledge of the Mercedes-Benz product. I’ll be returning to have my car serviced. More

Joe Rogers-always friendly and has exceptional people skills. The lounge was great with snacks and fast WiFi. Always wonderful service. Lee McMillan the service department manager is wonderful as well. skills. The lounge was great with snacks and fast WiFi. Always wonderful service. Lee McMillan the service department manager is wonderful as well. More

Drew is an Awesome person. Every time I come to Mercedez, he makes me feel like I am a priority. This guys is always on top of the service and he makes me feel valuable. he makes me feel like I am a priority. This guys is always on top of the service and he makes me feel valuable. More

horrible experience so far and we are not done yet.top car shohld recieve top service ,definitely they dont care about costumers satisfaction and their time. car shohld recieve top service ,definitely they dont care about costumers satisfaction and their time. More

I received great service for my car last week at Fields in addition to being treated with exceptional customer service. Yasmin was knowledgable answering my questions and communicated clearly approx what s in addition to being treated with exceptional customer service. Yasmin was knowledgable answering my questions and communicated clearly approx what services were due aand what to expect as costs. He followed up timely and informed me when the car was ready. Thank you Yasmin🤗 More

Awesome as always! Ted Kypreos is a personable, friendly professional service advisor and has an awesome staff. The service department and dealership as a whole are the best! Thanks professional service advisor and has an awesome staff. The service department and dealership as a whole are the best! Thanks More

Ted K. was awesome. Explained in detail my services and demonstrated true professionalism. Customer service was above and beyond from reception to cashier. Thank you. demonstrated true professionalism. Customer service was above and beyond from reception to cashier. Thank you. More

Just moved here from Dayton Ohio. Service here is spectacular! Free breakfast or lunch while you wait. Made to order omelette. Special made to order sandwiches. And the car service and staff are beyo spectacular! Free breakfast or lunch while you wait. Made to order omelette. Special made to order sandwiches. And the car service and staff are beyond belief. Mercedes is a great service company that also sells great cars. More