Mercedes-Benz of Jacksonville

Great Service Experience I would definitely recommend Brumos on Atlantic to anyone needing Mecedes service. The staff are quick, friendly, & helpful. This is my second visit; I would definitely recommend Brumos on Atlantic to anyone needing Mecedes service. The staff are quick, friendly, & helpful. This is my second visit; I would not go anywhere else for service. More

wheel alignmnent and change engine oil the service advisor is exccellent however, the repair dept...iI have to bring back the car again because the alignment was off. they need to check or the service advisor is exccellent however, the repair dept...iI have to bring back the car again because the alignment was off. they need to check or test drive the car to check if alignment was corrected before they say work was done. tMuch time was waisted on my part to bring back the car for the uncorrected alignment though they were able to fix the problem the second time. theiir price lso was way too much compared to last year ads. More

Satisfied customer I went to dealership to look at a pre-owned GLK that I had viewed online. I found Chris, the sales representative, to be very knowledgeable about the I went to dealership to look at a pre-owned GLK that I had viewed online. I found Chris, the sales representative, to be very knowledgeable about the features of the vehicle. My test drive was very good, as all my questions were answered by him. Purchased the GLK for my daughter, and she absolutely loves it. Buying process went smoothly. This was my second purchase over the past year, and have had excellent service each time. Have already had one friend buy a new vehicle here after driving my ML 350. More

Service review Always a great experience when Rodney handles the service of my vehicle. He has handled my last three vehicles with excellence. His customer service i Always a great experience when Rodney handles the service of my vehicle. He has handled my last three vehicles with excellence. His customer service is excellent. More

Great service The process was simple. I brought my car into the service center the attendant showed me to my advisor johnathan Hill and he took care of the rest. My The process was simple. I brought my car into the service center the attendant showed me to my advisor johnathan Hill and he took care of the rest. My tire was replaced and my car was washed and I was ready to go in about an hours time. Good job. More

very satisfatory Joe excellent service representative, got loaner with no problem, quick in returning my car, my car was cleaned, work was done properly, service went Joe excellent service representative, got loaner with no problem, quick in returning my car, my car was cleaned, work was done properly, service went extra mile for me. More

Disappointing Very disappointed with the sales department. Went in to buy a used Mercedes that was perfect for my needs. Had trade-in appraised and they offered me Very disappointed with the sales department. Went in to buy a used Mercedes that was perfect for my needs. Had trade-in appraised and they offered me $10,000 lower than what the same model and condition are selling for and about 8k lower than KBB and NADA. In this day and age do they not realize that we has access to computers. I will never do business with a company that treats their customers like they have one brain cell. I highly DO NOT recommend anyone to do business with this dealer. More

Service This is my 5 or 6th car I have leased from Brumos and I keep going back cause I love the car( SL550) and I love Richard Halsrup who has now retired, b This is my 5 or 6th car I have leased from Brumos and I keep going back cause I love the car( SL550) and I love Richard Halsrup who has now retired, but it's always a good experience! More

excellent I had an appt with orange park Mercedes to repair 2 of my tires. On the way one tire went flat and would not hold any air to make it to orange park,so I had an appt with orange park Mercedes to repair 2 of my tires. On the way one tire went flat and would not hold any air to make it to orange park,so I had to come to your delearship. When I arrived your service advisor seen I was beyond stressed and handled my situation from start to finish. I am very pleased I was not changed from person to person during the process. I am also please with your delearship not turning me away because I didn't have appt. By the way David Gaines handled my situation I was able to relax because I felt like a valued customers. I will always come to your delearship for all my Mercedes needs in future. Thank you More

Excellent I am so happy that I purchased my car from Jackie and Lorenzo! They were amazing! The finance department was very helpful and everyone at the dealersh I am so happy that I purchased my car from Jackie and Lorenzo! They were amazing! The finance department was very helpful and everyone at the dealership made my experience the best! More