Mercedes-Benz of Laguna Niguel

Walked in and got the satisfied deal Me and my husband went through some dealership . To be honest , Mercedes had the best sales man especially the laguna Niguel branch comparing to BMW a Me and my husband went through some dealership . To be honest , Mercedes had the best sales man especially the laguna Niguel branch comparing to BMW and other luxury brands . We are really satisfied with his behavior and his talent in doing business . More

Horrible dealership This is probably the most lacking dealership in town. BE CAREFUL in dealing, especially, with their internet sales department. Bernie Mendez lures you This is probably the most lacking dealership in town. BE CAREFUL in dealing, especially, with their internet sales department. Bernie Mendez lures you in with false promises and then wastes your time when they get you at the dealership. They use very gimmicky lines to try and fish for your business all in their end goal to rip you off and of course make maximum profit for themselves. There is nothing ethical with the dealership and especially Bernie Mendez and Tony Venti. More

Best and easiest car buying experience Bernie was fantastic! As a young female & new college graduate, I was hesitant to approach any car dealership. I started by looking online and Bernie Bernie was fantastic! As a young female & new college graduate, I was hesitant to approach any car dealership. I started by looking online and Bernie was more than accommodating and so responsive. He was easy to communicate with via email, which is always convenient! He was kind and really wanted to find a car to meet my needs. I never felt he was pushy and that was very important to me. Bernie was fun to work with and he worked hard and efficiently. It was an overall great experience in purchasing my first Mercedes Benz. Would highly recommend him.I love my new MB CLA!!! Also, Jane in the finance department was very pleasant and cheerful, lovely to work with her as well. More

Wonderful first class organization and staff I had an excellent experience with Steve Mead who was so patient, knowledgeable, and professional in my dealings with MBLN! His associate Cory McComb I had an excellent experience with Steve Mead who was so patient, knowledgeable, and professional in my dealings with MBLN! His associate Cory McCombs was just as good. In all of my years of dealing with car dealerships, Shawn Kondori is the best Financial representative I have ever met in the Auto Industry. I know , I began my working career with General Motors Corp. I am so impressed with the calm, non pushy approach all of their staff. This is my first Mercedes,( a new car Lease). It is clear they really are caring and considerate of their customers and earned their 5 Star rating with me! More

Very friendly and fun Bernie was great, lots of patience and very nice and funny. Everything went well and smooth First time getting a MB and we are very happy Bernie was great, lots of patience and very nice and funny. Everything went well and smooth First time getting a MB and we are very happy More

Bought 2015 Audi Test drive was helpful and car description was complete and accurate. Purchase process was very smooth. All employee interactions were courteous and Test drive was helpful and car description was complete and accurate. Purchase process was very smooth. All employee interactions were courteous and nicely paced. Car was presented freshly washed and clean. An overall positive experience. More

Steven Mead at Mercedes-Benz of Laguna Niguel We thank Steven Mead and this Dealership with a high rating because of how professional and helpful Steven was with this transaction. He was very unde We thank Steven Mead and this Dealership with a high rating because of how professional and helpful Steven was with this transaction. He was very understanding about our needs for our vehicle. We have purchased or leased 6 different vehicles from this dealership but this was the best overall experience because of Steven.. Thank you Steven Mead and Mercedes-Benz of Laguna Niguel. More

Buying "SMART" Purchased our second Smart car from Gene, a pleasure to do business with him...no pressure and very accommodating to our needs! I would highly recomm Purchased our second Smart car from Gene, a pleasure to do business with him...no pressure and very accommodating to our needs! I would highly recommend dealing with Gene, the Internet Sales Manager. More

Well run dealership The negotiation was straightforward, no hard sell, and we got exactly what we wanted at the price we wanted. I highly recommend working with Josh Swe The negotiation was straightforward, no hard sell, and we got exactly what we wanted at the price we wanted. I highly recommend working with Josh Sweeney. More