Mercedes-Benz of Laguna Niguel

Great Experience My experience with Kasta was great. He took care of my business and in a few hours I was on my way home with a new GLE350 I did not have to negotiate My experience with Kasta was great. He took care of my business and in a few hours I was on my way home with a new GLE350 I did not have to negotiate that much and still got a good deal. I like the follow ups from the dealership and liked the attention I got from all the senior Managers. This is my fourth MB vehicle that I have purchased from this dealership. I recommend this dealership to all my friends and anybody who is reading this review. More

Make It Happen! Prior to lease end had expected to turn in auto or extend existing lease as could not imagine any way to re-lease a new model financially. However, to Prior to lease end had expected to turn in auto or extend existing lease as could not imagine any way to re-lease a new model financially. However, to our surprise, could not have found Duke Maltin and dealership commitment to do whatever possible to extend us as clients. they were able to work out a very fair and equitable plan for us to drive off with a beautiful new C300 which drives like a dream. Everyone we interacted with at the dealership were very friendly and hospitable and supportive of each other as well as to ourselves. This even extended to the Finance Manager who was very well organized and we left without feeling being pressured to purchase anything we did not feel we needed. Definitely give the highest recommendation. More

Buying a used Glk250 Internet sales manager Ray Hashemi is a very friendly and knowledgeable person and help me to get car of my dreams Thank you Ray. I would recommend Internet sales manager Ray Hashemi is a very friendly and knowledgeable person and help me to get car of my dreams Thank you Ray. I would recommend this dealership to anyone More

We have bought 4 cars here I have been a customer of this dealership since it was Mission Viejo Mercedes Benz (or about 17 years). I have serviced my cars over the years and fou I have been a customer of this dealership since it was Mission Viejo Mercedes Benz (or about 17 years). I have serviced my cars over the years and found the service department fair & the free loaner is really a something I must have. More

Great shopping experience Great service! Explain all of function are simple and clearly, Very good experience with him. Highly recommend to my relatives and friends to buy n Great service! Explain all of function are simple and clearly, Very good experience with him. Highly recommend to my relatives and friends to buy new car from him . More

Excellent car buying experience! I had a wonderful car buying experience at MB LN. Duke Maltin as the sales person was efficient, professional, knowledgeable, friendly and courteous. I had a wonderful car buying experience at MB LN. Duke Maltin as the sales person was efficient, professional, knowledgeable, friendly and courteous. Ramsay Jerome helped me finance my car and altogether the car buying was as smooth as it could be! I look forward to dealing with the service staff as I'm sire they are just as good as Duke and Ramsay. Thank you for a wonderful car buying experience! More

Great experience The experience in Mercedes Benz of Laguna Niguel was so gratefully, especially with Mr, Bernie Mendez, he was so professional and friendly, I really a The experience in Mercedes Benz of Laguna Niguel was so gratefully, especially with Mr, Bernie Mendez, he was so professional and friendly, I really appreciate for his help in everything. More

Car Purchase Purchased a new Mercedes GLC 300 on Saturday - great experience! Ho Yi (our Salesperson) was so helpful and professional - he expedited the time and Purchased a new Mercedes GLC 300 on Saturday - great experience! Ho Yi (our Salesperson) was so helpful and professional - he expedited the time and we were so grateful. Everyone we encountered were so nice! Thank You! More

Team Caring Teamwork is part of this dealership which I very much appreciate for the value it places upon the customer versus the sales process. I run a sales te Teamwork is part of this dealership which I very much appreciate for the value it places upon the customer versus the sales process. I run a sales team and we are far better off for the greater good of the whole when we act as a team and not as individuals who just happen to be part of a team. When my primary salesman, Ben Hirshman, was not available for a brief period, others stepped in to offer their assistance to Ben. While i did not take them up on this offer the fact that it was offered at all, emphasized this dealership as unique in my experience. From the moment I stepped on this lot (Wednesday) to the moment I drove off in my new car (the following Sunday) this dealership represented caring about me as the customer. More

Smart ForTwo Passion BB8 I was very nervous about this purchase but Mr. Ray Hashemi was very patient and thorough. We are thrilled with our Smart Car, her name BB8! I was very nervous about this purchase but Mr. Ray Hashemi was very patient and thorough. We are thrilled with our Smart Car, her name BB8! More